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Can't send private messages

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In progress Can't send private messages

Post by Strawman on June 13th 2013, 6:43 pm

Hello , I was just wondering if anyone else has had this problem
I can't send private messages since the upgrade
I can read them but not reply or send
When i click to send one it just gets stuck and i have to close
the browser
Any ideas ?
Thanks for any help

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In progress Re: Can't send private messages

Post by xgator on June 13th 2013, 8:05 pm

I have users that are having the same issue. I am trying to gather data on who and what OS - they seem to be limited and I am wondering if it is being caused by Windows 8

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In progress Re: Can't send private messages

Post by alicia on June 13th 2013, 8:44 pm

I have a problem with PM as well and I am on windows XP. Other members on my forum also have XP and do not have a problem with PM. I don't understand, this is since the changeover.

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In progress Re: Can't send private messages

Post by Strawman on June 13th 2013, 8:48 pm

I am the same on XP
It says waiting for items in illiweb i think
but just doesfreezes and i have to close
the browser

The last upgrade messed lots of stuff up
and this is exactly the same

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In progress Re: Can't send private messages

Post by RedMomma5 on June 13th 2013, 9:12 pm

I just posted a message in the other thread (Topic Only) about the new Editor. I have a member that can't send PM's because her computer freezes up when she tries to do so (in either mode). I think the issue is related to browsers. She uses I.E. and that has often caused problems for people (even with the old editor).

I currently use Firefox and have had no problems sending and receiving PMs. My recommendation is that you switch your browser to something different and see if that helps.

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In progress Re: Can't send private messages

Post by Strawman on June 13th 2013, 11:10 pm

I can read pms just cant send them
In firefoxit is the same
it seems to be a problem with illiweb
it just freezes when it gets to that
12 items remaining in internet explorer
when it freezes

The upgrade didnt work before and was changed back
Why on earth have they done it again
when it clearly does not work

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In progress Re: Can't send private messages

Post by Jophy on June 14th 2013, 4:19 am

Hello,

Ok, after it freezes, where does the page takes you? Is it on an error page? the inbox? Please specify for us to know if it's a bug.

Also, try different browsers, and clear your cache/cookies and see if it will fix the problem.

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In progress Re: Can't send private messages

Post by pitbull64 on June 14th 2013, 10:11 am

I have the same problem when trying to send a PM.
I am using IE as a browser and my pc is fairly old.
My pc freezes at the same point every time. After a while all I get is a blank page.
This is what freezes my pc when trying to download.

http://illiweb.com/rs3/69/frm/SCEditor/minified/themes/famfamfam.png

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In progress Re: Can't send private messages

Post by Jophy on June 14th 2013, 11:15 am

I will report the problem to our main administrator, we will need to wait now.

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In progress Re: Can't send private messages

Post by RadioHead on June 14th 2013, 11:39 am

Hi all,

Have you tried clearing the cache and cookies as yet?

If not, please try so, as the two editor codes may be conflicting and canceling each other out.

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In progress Re: Can't send private messages

Post by Strawman on June 14th 2013, 2:29 pm

@pitbull64 wrote:I have the same problem when trying to send a PM.
I am using IE as a browser and my pc is fairly old.
My pc freezes at the same point every time. After a while all I get is a blank page.
This is what freezes my pc when trying to download.

http://illiweb.com/rs3/69/frm/SCEditor/minified/themes/famfamfam.png


Yes thats the same as what i get
says 12 items in front of it
Ive tried clearing temp files and cookies it is the same

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In progress Re: Can't send private messages

Post by kirk on June 14th 2013, 2:52 pm

i am on xp IE7 now and all seems to be fine for me?
i dont get it i am not experiencing any problems with the new editor, yesterday i deleted a couple templates for punbb and phpbb2 test forums, then today i went to two other boards i have and dint have to do anything, the editor was all intact fine.. i have also tried on firefox and chrome and all is fine..

The only problem i been having is being logged out on this support forum and not being able to log back in, but that is another issue that is already posted.. so dunno??

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In progress Re: Can't send private messages

Post by Su'i Namikaze on June 14th 2013, 3:01 pm

yesterday, the forum can't send a private messages, whether now can ?

i need a answer

thank you for answe

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In progress Re: Can't send private messages

Post by Kalliopi on June 14th 2013, 9:00 pm

At least one of my members also had this issue.Crying or Very sad

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In progress Re: Can't send private messages

Post by Rukiafan on June 14th 2013, 9:04 pm

I'm now experiencing some issues with Chrome, it shows my PM has been sent, but the recipient never receives the PM.

My website is http://www.WiiWareWave.com at least a dozen of my members have emailed me about this problem.

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In progress Re: Can't send private messages

Post by Jophy on June 16th 2013, 5:26 pm

Ok, the issue was already reported, we need to wait for TGF on Monday.

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In progress Re: Can't send private messages

Post by Kalliopi on June 18th 2013, 11:10 pm

My members are reporting this isn't fixed yet, do we have an update to the situation? Thanks

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In progress Re: Can't send private messages

Post by outlaw105w on June 18th 2013, 11:37 pm

yes I have several members that cant send pms

here is my site www.429-460.com

here are the complaints that they have in this thread :

http://www.429-460.com/t17971-pvt-messages


thank you forum motion for everything yall do

also the quoting messages is screwed up also ...... thanks again

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In progress Re: Can't send private messages

Post by Sanket on June 19th 2013, 11:26 am

@outlaw105w wrote:yes I have several members that cant send pms

here is my site www.429-460.com

here are the complaints that they have in this thread :

http://www.429-460.com/t17971-pvt-messages


thank you forum motion for everything yall do

also the quoting messages is screwed up also ...... thanks again
Are you following this thread?
http://help.forumotion.com/t124671-only-topic-new-editor

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In progress Re: Can't send private messages

Post by outlaw105w on June 19th 2013, 3:25 pm

@Sanket wrote:
@outlaw105w wrote:yes I have several members that cant send pms

here is my site www.429-460.com

here are the complaints that they have in this thread :

http://www.429-460.com/t17971-pvt-messages


thank you forum motion for everything yall do

also the quoting messages is screwed up also ...... thanks again
Are you following this thread?
http://help.forumotion.com/t124671-only-topic-new-editor


no but I will follow it ....

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