The forum of the forums
Welcome to the Official Support Forum of Forumotion!

To take full advantage of everything offered by our forum, please log in if you are already a member, or join our community if you've not yet.



Create a free forum like this one.

Locked out of Forum!

View previous topic View next topic Go down

In progress Locked out of Forum!

Post by leon.richard on June 20th 2013, 7:40 pm

I need forum support for my Admin rights.

My forum is here http://darkskullstudios.forumotion.com/

I cannot log in with either of my accounts Admin or Fate

It states on here that someone set my account to where I cannot reset my password with my email address.

Either someone hacked into my accounts and stole the site or due to inactivity it was shut down....I need this forum up for my business! Thanks!

leon.richard
New Member

Posts : 6
Reputation : 1
Language : English

Back to top Go down

In progress Re: Locked out of Forum!

Post by SLGray on June 20th 2013, 11:13 pm

Moved to Connection Problems

Please read this - http://help.forumotion.com/t93821-lost-founder-s-password . You will need one more post to send a pm. Only send one pm to only one of the listed staff members, except for Leeloo (She no longer is with Forumotion.).


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
Administrator
Administrator

Male Posts : 36659
Reputation : 2444
Language : English
Location : United States

http://ztwds.forumotion.com/

Back to top Go down

In progress Re: Locked out of Forum!

Post by leon.richard on June 21st 2013, 5:26 pm

This is not about sending a request for a new password to the email account attached to the accounts. Someone disallowed email renewals on both accounts. I AM LOCKED OUT IF I CANNOT SEND AN EMAIL.

leon.richard
New Member

Posts : 6
Reputation : 1
Language : English

Back to top Go down

In progress Re: Locked out of Forum!

Post by SLGray on June 21st 2013, 6:18 pm

Is the issue that you can not log onto your forum? If it is then you can reset your password to get access to your forum.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
Administrator
Administrator

Male Posts : 36659
Reputation : 2444
Language : English
Location : United States

http://ztwds.forumotion.com/

Back to top Go down

In progress Re: Locked out of Forum!

Post by leon.richard on June 21st 2013, 7:10 pm

Here is the situation.

I go to reset my password. When I enter my email to reset the password it says this feature has been DISABLED on the account. Someone set it so I cannot email the new password to myself. In other words I have been hacked...

leon.richard
New Member

Posts : 6
Reputation : 1
Language : English

Back to top Go down

In progress Re: Locked out of Forum!

Post by Raykim on June 21st 2013, 7:17 pm

Good evening,
You can send a PM to an admin in case you do not get a concrete answer in this topic.Smile

Raykim
Forumember

Male Posts : 57
Reputation : 7
Language : Romanian, English, German, French, Italian, Hungarian
Location : Romania

http://help.forumgratuit.ro/

Back to top Go down

In progress Re: Locked out of Forum!

Post by leon.richard on June 21st 2013, 8:18 pm

PM sent to Sanket. Thanks!

I need to get this solved ASAP.

leon.richard
New Member

Posts : 6
Reputation : 1
Language : English

Back to top Go down

In progress Re: Locked out of Forum!

Post by SLGray on June 21st 2013, 8:25 pm

When you can access your administration panel, check this out:
Administration Panel > General > Forum > Security
Disallow "Send by e-mail a new password" to administrators and moderators:


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
Administrator
Administrator

Male Posts : 36659
Reputation : 2444
Language : English
Location : United States

http://ztwds.forumotion.com/

Back to top Go down

In progress Re: Locked out of Forum!

Post by leon.richard on June 22nd 2013, 6:32 pm

Well now none of my emails work on the forums....I have no idea what to do or how to prove that I am the owner of Dark Skull Studios...I mean hell this is my website on wordpress here www.darkskullstudios.com

If this cannot be resolved I NEED THE FORUM SHUT DOWN! Again, please look at old records I know the email address that was given was associated with the account. Someone hacked me and did a good job or the account is inactive!

leon.richard
New Member

Posts : 6
Reputation : 1
Language : English

Back to top Go down

In progress Re: Locked out of Forum!

Post by SLGray on June 22nd 2013, 6:44 pm

You need to talk with Sanket by private message about this situation.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
Administrator
Administrator

Male Posts : 36659
Reputation : 2444
Language : English
Location : United States

http://ztwds.forumotion.com/

Back to top Go down

In progress Re: Locked out of Forum!

Post by leon.richard on July 5th 2013, 8:10 am

I just got into my forums herehttp://darkskullstudios.forumotion.com/


I took over as admin and YES my email is the right one. Now someone went in and banned me from the FORUMS! This is the forum I created and someone has hacked it. If I cannot get a response soon I will shut this down and make sure NO ONE uses Forum Motion.

I am the admin and this forum belongs to me. This is outrageous and should not be happening.

leon.richard
New Member

Posts : 6
Reputation : 1
Language : English

Back to top Go down

In progress Re: Locked out of Forum!

Post by SLGray on July 5th 2013, 4:08 pm

@leon.richard wrote:
I took over as admin and YES my email is the right one. Now someone went in and banned me from the FORUMS! This is the forum I created and someone has hacked it. If I cannot get a response soon I will shut this down and make sure NO ONE uses Forum Motion.

I am the admin and this forum belongs to me. This is outrageous and should not be happening.
Wait a minute, are you an just administrator, or do you have the founder account?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
Administrator
Administrator

Male Posts : 36659
Reputation : 2444
Language : English
Location : United States

http://ztwds.forumotion.com/

Back to top Go down

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum