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forum hacked

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In progress forum hacked

Post by outerlimits on July 5th 2013, 3:35 pm

I am the admin of wolfgil.forumotion.com

Our forum was hacked.  Nobody can get on as it appears we have all been banned.

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In progress Re: forum hacked

Post by SLGray on July 5th 2013, 4:33 pm

What exactly happens when you try to log in?


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In progress Re: forum hacked

Post by outerlimits on July 5th 2013, 5:09 pm

Can't even log in, can't visit it as a guest either.

We get the main screen with the main forum picture and this:

Critical Information
You have been banned from this forum.

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In progress Re: forum hacked

Post by Sanket on July 5th 2013, 8:29 pm

Check the link in my signature for forgotten passwords.

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In progress Re: forum hacked

Post by outerlimits on July 5th 2013, 8:41 pm

Thanks Sanket,

But it is not thatI have forgotten my password. I can't even see the forum at all because it says Criticalinformation: you have been banned from this forum. I have tried it from my PC and smart phone. Other members are getting this same message. one can't even see the topics.

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In progress Re: forum hacked

Post by SLGray on July 6th 2013, 12:24 am

Are you the founder of this forum?


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In progress Re: forum hacked

Post by outerlimits on July 6th 2013, 1:24 am

yes i am the founder of the forum.

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In progress Re: forum hacked

Post by Sanket on July 6th 2013, 8:38 am

You can do a backup from the utilities once you get your password. Instead of wasting time, send me the details. It will help, if you confirm to me that you are the founder.

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In progress Re: forum hacked

Post by outerlimits on July 8th 2013, 2:47 pm

i got the password reset, unfortunately it does me no good because when I go to wolfgil.forumotion.com I get this:

I don't have the option to log in or even see the forum.




Wolfeboro/Gilford
Lakes region forum











Current date/time is Mon Jul 08, 2013 2:43 pm

Critical Information
You have been banned from this forum.




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In progress Re: forum hacked

Post by Selvester on July 8th 2013, 6:09 pm

I think people are misunderstanding him/her. It isn't a log in issue. Visiting the forum you should see the problem just as they described. Its... certainly odd for lack of a better term and frustrating I have no doubt. Its saying that message for everyone. I have never heard of or joined your forum and I am getting the same message. My suggestion? Go to your admin panel through the utils and go through your settings and while your at it remove any staff members, especially admins. I would say change your password but you said you already did that right? Anyway I'm guessing someone may have changed something... I can't really think of WHAT exactly would have been changed or done to give this message to everyone... But I'll look through my own admin panel see what I can find... How odd...

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In progress Re: forum hacked

Post by Norge100 on July 8th 2013, 6:15 pm

I try to check him forum, but i can't enter. I have not register him forum.

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In progress Re: forum hacked

Post by Sanket on July 8th 2013, 6:37 pm

http://wolfgil.forumotion.com/login?redirect=admin%2Findex.forum
Use that to login into the admin panel. I think the forum has a homepage as a html page. Remove it.

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In progress Re: forum hacked

Post by Selvester on July 8th 2013, 6:50 pm

No I don't believe its an html page. I thought of that and tried to visit the faq, the login, and the forum index by manually typing in the address but the message continues to come up no matter what page is visited.

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In progress Re: forum hacked

Post by Sanket on July 8th 2013, 6:55 pm

Selvester We shall see, we are just troubleshooting here. Let outerlimits confirm, we can go on from there to help the user Wink

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In progress Re: forum hacked

Post by Selvester on July 8th 2013, 7:03 pm

Of course. My apologies. Was simply stating my own observation of the problem. Smile

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In progress Re: forum hacked

Post by outerlimits on July 8th 2013, 7:07 pm

I appreciate the help Sanket,

Unfortunately that did not work, it still brought me to the banned screen. My moderator informed me she was just banned as well. She had access all weekend but when she logged out, she became banned as well. She did say that it did not appear anyone was banned under her panel.

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In progress Re: forum hacked

Post by Selvester on July 8th 2013, 7:11 pm

Well I have gone through my own admin panel for my test forum and can't find or think of anything that would cause this. The only thing I can think of is to access the admin panel through utils and check your ban control, deleting any triggers you may have set... Otherwise I really can't think of anything that may cause this but will keep mulling it over.

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In progress Re: forum hacked

Post by Sanket on July 8th 2013, 7:14 pm

Did you use the reset password that was used to login into the utilities?

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In progress Re: forum hacked

Post by outerlimits on July 8th 2013, 7:52 pm

I was not able to do that.

When anyone of us goes to the site, we get the banned message, there is not way to sign in for any member. I am guessing that if you go there, it will say you are banned as well.

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In progress Re: forum hacked

Post by SLGray on July 8th 2013, 7:54 pm

Did you give out your account information to someone?


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In progress Re: forum hacked

Post by Sanket on July 8th 2013, 7:56 pm

@Sanket wrote:You can do a backup from the utilities once you get your password. Instead of wasting time, send me the details. It will help, if you confirm to me that you are the founder.
Read my post carefully Wink

Please follow this thread for more information.
http://help.forumotion.com/t9692-the-utilities-backup-and-restore

Please do the backup as soon as possible.

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In progress Re: forum hacked

Post by outerlimits on July 8th 2013, 8:15 pm

Thank-you very much.

All appears to be working. Do you have any idea how that happened? Nobody had my password.

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In progress Re: forum hacked

Post by Sanket on July 8th 2013, 8:21 pm

Somebody, probably guessed it. Not sure though.

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In progress Re: forum hacked

Post by kirk on July 8th 2013, 8:53 pm

so this is solved then.

be sure not to make any admins you can not trust. also check the logs and see who has done what. you should also create a new strong password and remember never to give it out to anyone.

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In progress Re: forum hacked

Post by OpalComet on July 11th 2013, 8:45 pm

If you guys don't mind me posting on this, that means your hacker banned everyone's IPs. My IP has been banned from many forums so I know what it means. If you try from a different wifi setting or go to a library, you may be able to view the forum, unless a hacker has banned that IP as well.

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In progress Re: forum hacked

Post by Selvester on July 12th 2013, 11:28 pm

Thank you for sharing your opinion Opal however when I visited the forum, I had been banned as well and I had never heard of or visited them previously. Same of others. So how would the hacker have known my IP or others that had never been? It wasn't an issue of just the forum members being banned but rather everyone. They managed to make it so that anyone who visited the forum would appear banned, whether they had been there before or not. Though I can't for the life of me figure out how they managed it...

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In progress Re: forum hacked

Post by SLGray on July 13th 2013, 8:11 am

Are you should that someone has not gain access to the founder account and did all this?

I just visited the forum, and it loaded just fine. There was no ban message. Is this issue solved now?


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In progress Re: forum hacked

Post by tommo2210 on July 17th 2013, 9:59 pm

I have this same problem on my forum. I am the founder as get exactly the same screen help!!!!

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In progress I have the same issue

Post by The Bossy One on August 1st 2013, 3:43 am

My forum is thehangout.fullboards.com. I am the Founder. Whenever I go to the site, I get no option to sign in at all, It says i am banned.

I have been to the utilities panel tried a backup. Didnt work still says that. Tried to see if it was an error when i try to log in threw there says i am banned.

No ips, i repeat no ips have been blocked I am the only member, the forum is new.

However, i can log in from my phone and through a proxy server.

I did have the forum as under construction, but turned that off. And yes it is off I checked from my phone.

Any suggestions would be awesome.

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In progress Re: forum hacked

Post by SLGray on August 1st 2013, 4:13 am

@The Bossy One wrote:My forum is thehangout.fullboards.com. I am the Founder. Whenever I go to the site, I get no option to sign in at all, It says i am banned.

I have been to the utilities panel tried a backup. Didnt work still says that. Tried to see if it was an error when i try to log in threw there says i am banned.

No ips, i repeat no ips have been blocked I am the only member, the forum is new.

However, i can log in from my phone and through a proxy server.

I did have the forum as under construction, but turned that off. And yes it is off I checked from my phone.

Any suggestions would be awesome.
You should have started your own topic about your issue in the Connection Problems section.


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