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OnlineGuardian Keeps Blocking Me

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Solved OnlineGuardian Keeps Blocking Me

Post by Drowsless on July 6th 2013, 11:00 am

Hello there, Forumotion.

I'm Drowsless, a new member of this forum. I registered because I need help. My account "Shadow" on this website keeps getting locked by OnlineGuardian for weeks now. Weeks ago, I was able to regain the account by filling up their form at one time I got a message that says something along the lines of "unable to recover account, contact support" or something like that. I guess you guys have to do something. I made a second account on that forum, just so I can get in. The admins told me to come here and ask for help. Thanks!

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Solved Re: OnlineGuardian Keeps Blocking Me

Post by Sanket on July 6th 2013, 7:53 pm

With the 2nd account are you able to login?
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Solved Re: OnlineGuardian Keeps Blocking Me

Post by Drowsless on July 7th 2013, 10:56 am

Hi, thanks for looking into this.

Yes. So far, I have not encountered onlineguardian.net with the second account.

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Solved Re: OnlineGuardian Keeps Blocking Me

Post by Sanket on July 7th 2013, 10:59 am

I would suggest you to continue using it.
Just for information purpose, what was the account username & email used with the first account? You can send the details via PM. Because, this problem does not seem to be related to blocking of IP.
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Solved Re: OnlineGuardian Keeps Blocking Me

Post by Drowsless on July 8th 2013, 11:54 am

PM sent.

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Solved Re: OnlineGuardian Keeps Blocking Me

Post by Sanket on July 8th 2013, 12:02 pm

You did not send me a password to check. However, its not required as you are able to login, i do not see a problem then.
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Solved Re: OnlineGuardian Keeps Blocking Me

Post by Drowsless on July 8th 2013, 12:32 pm

You didn't ask for the password. Just to let you know, I'll inform you if I'm able to log-in again the next time with the first account. Thanks for looking into this.

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Solved Re: OnlineGuardian Keeps Blocking Me

Post by Sanket on July 8th 2013, 12:35 pm

I am sorry, i wanted to write password & somehow i Wrote email. My bad.
Let us know, we will keep this thread open for a couple of days.
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Solved Re: OnlineGuardian Keeps Blocking Me

Post by Drowsless on July 10th 2013, 6:46 am

I have an update here. Once again, I'm able to use the first account. Thank you very much for the help and support! More power to you guys. I guess we can close this thread now.

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Solved Re: OnlineGuardian Keeps Blocking Me

Post by Sanket on July 10th 2013, 11:08 am

Thanks for coming back to inform us. Smile
Solved & Archived.
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