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My Forum has been hacked

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In progress My Forum has been hacked

Post by Love_Me on July 13th 2013, 9:56 am

I banned this user who hacked our site today. Unfortunately, when we perform certain tasks on the site like splitting a thread to make a new one their messages still pop up. We are not able to make new threads or see ones that were already made weeks ago.

When you click on certain threads this message comes up. It won't allow us to see any new posts or make new threads because of this hacker.



and when you click on the x it sends you here:



Other then banning someone is there a way to take their messages off my site permanently and restore it to how it once was?

Here is a link to my Forum:

http://www.bachandbachettefans.net/forum

Love_Me
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http://www.bachandbachettefans.net/

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In progress Re: My Forum has been hacked

Post by SLGray on July 13th 2013, 8:51 pm

You can restore your forum before this happened - http://www.forumotion.com/en/utils/ . The only thing is that you will lost any new messages created after the date you picked to restore the forum to. You can also lost new members when you do a full restore.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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In progress Re: My Forum has been hacked

Post by Love_Me on July 14th 2013, 12:50 am

@SLGray wrote:You can restore your forum before this happened - http://www.forumotion.com/en/utils/ .  The only thing is that you will lost any new messages created after the date you picked to restore the forum to.  You can also lost new members when you do a full restore.

 
I will try these suggestions. Thanks so much for your help. I appreciate it.

Love_Me
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http://www.bachandbachettefans.net/

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In progress Re: My Forum has been hacked

Post by SLGray on July 14th 2013, 4:55 am

You're welcome.

I will leave this topic open until you reply that you were able to restore your forum.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
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In progress Re: My Forum has been hacked

Post by Love_Me on July 16th 2013, 1:54 am

@SLGray wrote:You're welcome.  

I will leave this topic open until you reply that you were able to restore your forum.

 
Thanks for leaving this topic open. I appreciate it.

When I tried logging in at the link you gave me, it says: The e-mail address you supplied does not match the one listed for that username.

I have only used one email and password since starting my Forum , so I don't understand why it wouldn't match. I tried my username on my Forum and that didn't work either.

Again, I really appreciate your help with this.

Love_Me
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Language : English

http://www.bachandbachettefans.net/

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In progress Re: My Forum has been hacked

Post by Sir Chivas™ on July 16th 2013, 2:43 am

Hi,

So, you haven't changed your email at all? Is it the same you used when creating the forum?



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- Please provide your forum URL at all times.
- When the issue is solved, please mark it as solved.



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