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Trying to retrieve deleted threads, can't remember old account password

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In progress Trying to retrieve deleted threads, can't remember old account password

Post by request on July 13th 2013, 8:22 pm

During January 2013 I have deleted some threads that contained some good posts, I was wondering if I could retrieve it.  I have tried to use The utilities - back up  and restore option,  my  email is correct as I haven't changed it since its creation,  I also have the name of the old website which I have changed,  but  I don't remember the account creation password I used in the first place as I have changed it  a year later.


This is my forum http://theplace2.iftopic.com/

Kind regards

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In progress Re: Trying to retrieve deleted threads, can't remember old account password

Post by SLGray on July 13th 2013, 8:46 pm

If you do restore your forum (messages) to an earlier date, you will lost any new messages created after that date.

If you do a full restore, you also lost new members.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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In progress Re: Trying to retrieve deleted threads, can't remember old account password

Post by request on July 13th 2013, 8:52 pm

That is true but I haven't used my website much since 2013 February, so not much will be lost, only a thread created in January will be retrieved.

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In progress Re: Trying to retrieve deleted threads, can't remember old account password

Post by SLGray on July 13th 2013, 8:56 pm

So the issue is that you can not log into the Forum Utilities?


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In progress Re: Trying to retrieve deleted threads, can't remember old account password

Post by request on July 13th 2013, 9:15 pm

Yes that is the issue even though I have the original email, original website, but only forgotten the old password.

request
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In progress Re: Trying to retrieve deleted threads, can't remember old account password

Post by Derri on July 13th 2013, 9:17 pm

@request wrote:Yes that is the issue even though I have the original email, original website, but only forgotten the old password.


Here: http://help.forumotion.com/t93821-lost-founder-s-password

You can request a password change.

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In progress Re: Trying to retrieve deleted threads, can't remember old account password

Post by request on July 13th 2013, 9:35 pm

Thanks, but my forum password is working fine. The problem is the account creation password(the first password) which I have forgotten, I need that to rest the back up.

request
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In progress Re: Trying to retrieve deleted threads, can't remember old account password

Post by Derri on July 13th 2013, 9:46 pm

@request wrote:Thanks, but my forum password is working fine. The problem is the account creation password(the first password) which I have forgotten, I need that to rest the back up.

What do you mean, you've forgotten your first password?

Read that tutorial it has instructions on how to gain access to the utilities if you've forgotten your first password.

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In progress Re: Trying to retrieve deleted threads, can't remember old account password

Post by request on July 13th 2013, 9:54 pm

Ok thanks I have pmedthem about I can log into the forum but my password doesn't work for the founder tool.

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In progress Re: Trying to retrieve deleted threads, can't remember old account password

Post by Derri on July 13th 2013, 10:11 pm

Oh and note that don't send the PM to LeeLoo as he's no longer with FM.


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