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critical information: You have been banned from this forum

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critical information: You have been banned from this forum

Post by tommo2210 on July 17th 2013, 1:04 am

critical information: You have been banned from this forum

This is what is showing up when anybody visits the homepage of the forum and they cannot log in?

I am the admin and have not banned people!

It even comes up when I go to the homepage.

Anyone else have this problem?

Thanks

tommo2210
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Re: critical information: You have been banned from this forum

Post by SLGray on July 17th 2013, 4:07 am

Please post the forum's link. Are you the founder?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Re: critical information: You have been banned from this forum

Post by kirk on July 17th 2013, 7:08 am

like Sl said please post the link to the forum.
if you are the founder try logging in to your utilities and go to the forums acp directly from there and check your ban controls and security logs as well.

kirk
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Re: critical information: You have been banned from this forum

Post by levy on July 17th 2013, 10:29 am

Hello, the problems is because on your forum you have the "Allow Moderators to ban members" marked at "yes" and one of your staff members banned all users , you need now to go in all profiles (via Administration Panel ) and unban them , other problem probably isn't What the fuck ?!?

levy
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Re: critical information: You have been banned from this forum

Post by tommo2210 on July 17th 2013, 12:45 pm

Thanks guys.

The link to the forum is

http://harrogatetownfc.forumotion.com/

Is says you are banned even before trying to log in?

Yes I am the founder of the forum

Thanks

Tom

tommo2210
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Re: critical information: You have been banned from this forum

Post by levy on July 17th 2013, 2:07 pm

Yes , this problem is because you have activated maintenance form :

Administration Panel -> General -> Configuration -> Forum in construction : NO

levy
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Re: critical information: You have been banned from this forum

Post by tommo2210 on July 17th 2013, 4:50 pm

Still not working Sad I have tried all above suggestions.

So frustrating!

tommo2210
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Re: critical information: You have been banned from this forum

Post by SLGray on July 17th 2013, 5:51 pm

Is your issue similar to this - http://help.forumotion.com/t125472-forum-hacked ?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
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Re: critical information: You have been banned from this forum

Post by kirk on July 18th 2013, 12:06 pm

@tommo2210 wrote:Thanks guys.

The link to the forum is

http://harrogatetownfc.forumotion.com/

Is says you are banned even before trying to log in?

Yes I am the founder of the forum

Thanks

Tom

 i get to the home page and fine an there is no message saying i am banned?
I guess you have fixed the problem/issue.
please be sure to come back and mark problems as solved or leave a reply saying so.
Thanx

kirk
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