Disappearing accounts
4 posters
Page 1 of 1
Disappearing accounts
Hi, I'm an admin on a forum and over the last few weeks some of our members accounts have randomly been deleted, with the e-mails I receive saying that they deleted them themselves, however they insist that they didn't.
Futhermore when we check the IP's used to delete the accounts it's the actual account of the member, is there a possible flaw in the coding? Or just a hacker with a proxy?
Futhermore when we check the IP's used to delete the accounts it's the actual account of the member, is there a possible flaw in the coding? Or just a hacker with a proxy?
DinosaurTaco- New Member
- Posts : 4
Reputation : 1
Language : English
Re: Disappearing accounts
Do you have any other admins who could be doing this?
ACP --> Security --> Scroll down and you'll see admin logs.
Maybe another admin is doing this?
ACP --> Security --> Scroll down and you'll see admin logs.
Maybe another admin is doing this?
Derri- Helper
- Posts : 8755
Reputation : 638
Language : English & Basic French
Location : Scotland, United Kingdom
Re: Disappearing accounts
No, we've already checked, it's saying the member is deleting it themselves.
DinosaurTaco- New Member
- Posts : 4
Reputation : 1
Language : English
Re: Disappearing accounts
They might have done it via the unsubscribe link
https://www.forumotion.com/en/unscribe/
Other than that I don't know what to suggest.
https://www.forumotion.com/en/unscribe/
Other than that I don't know what to suggest.
Derri- Helper
- Posts : 8755
Reputation : 638
Language : English & Basic French
Location : Scotland, United Kingdom
Re: Disappearing accounts
Apparently if you do that they send a confirmation e-mail to the user to confirm it.
DinosaurTaco- New Member
- Posts : 4
Reputation : 1
Language : English
Re: Disappearing accounts
Yes they do.
I honestly don't know I haven't heard of any bug. Let's wait for someone else to comment.
I honestly don't know I haven't heard of any bug. Let's wait for someone else to comment.
Derri- Helper
- Posts : 8755
Reputation : 638
Language : English & Basic French
Location : Scotland, United Kingdom
Re: Disappearing accounts
Doesn't matter. It was just a hacker. Thanks though.
DinosaurTaco- New Member
- Posts : 4
Reputation : 1
Language : English
Re: Disappearing accounts
Do you allow members to unsubscribe from your forum?
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
Re: Disappearing accounts
SLGray wrote:Do you allow members to unsubscribe from your forum?
I'm a member of the forum he's talking about, so thought I'd answer and yeah members can unsubscribe from the forum.
One of the members who's account did get deleted, defiantly didn't delete his own and knew nothing about why/when it had gone until I spoke to him.
Gazza321- New Member
- Posts : 11
Reputation : 0
Language : English
Re: Disappearing accounts
Could it be that someone used their accounts and logged on and unsubscribed?
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
Re: Disappearing accounts
SLGray wrote:Could it be that someone used their accounts and logged on and unsubscribed?
That's what we thought could've happened some how, not sure how someone would've got the passwords to log in though. Is there a way to check anything like that?
Gazza321- New Member
- Posts : 11
Reputation : 0
Language : English
Re: Disappearing accounts
What I mean is like a family member, a friend, or they logged onto the forum on a public computer and did not log off.
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
Re: Disappearing accounts
I asked and nope, there's no way that could've happened.
Gazza321- New Member
- Posts : 11
Reputation : 0
Language : English
Re: Disappearing accounts
Was the forum restored (fully) to earlier date?
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
Re: Disappearing accounts
Yeah, the accounts re appeared now after the restore.
Gazza321- New Member
- Posts : 11
Reputation : 0
Language : English
Re: Disappearing accounts
So this is solved now?
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
Page 1 of 1
Permissions in this forum:
You cannot reply to topics in this forum