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domain name change

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In progress domain name change

Post by HBDforum on July 31st 2013, 10:33 am

We've recently become administrators of a forum ran by our friend who has gone absent and left us in charge. Have also been informed of our ads being revoked and have updated it to be removed again. But we also have the issue to have accessibility to our domain name and have purchased credits to change it, but the option to change it does not exist in the domain name-change page in the admin panel. How can we come about doing that?

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In progress Re: domain name change

Post by SLGray on July 31st 2013, 8:11 pm

Only the founder can see those areas of the administration panel.


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In progress Re: domain name change

Post by HBDforum on July 31st 2013, 8:38 pm

We own the founder account, which is how we bought credits in the first place.

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In progress Re: domain name change

Post by SLGray on July 31st 2013, 8:42 pm

If you are logging on with the founder account, you should see those areas.


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In progress Re: domain name change

Post by HBDforum on July 31st 2013, 8:44 pm

We see those areas but have a problem editing. I took a screenshot.

http://i44.tinypic.com/2epkmm8.jpg

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In progress Re: domain name change

Post by SLGray on July 31st 2013, 8:53 pm

It is because you already have a domain name. When does it expire?

You can cancel the one you have now, then buy another.


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In progress Re: domain name change

Post by HBDforum on July 31st 2013, 8:54 pm

Can you please tell me how to cancel? since I can't seem to have that option. I do not know when it expires as it does not state anywhere on the forum either.

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In progress Re: domain name change

Post by SLGray on July 31st 2013, 9:39 pm

Have you checked here:
Administration Panel > General > Forum > Forum Address
Personalized Domain Name Tab


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In progress Re: domain name change

Post by HBDforum on July 31st 2013, 9:52 pm

Yes I found it now. Thank you very much. Do I now need to click "delete" and then when it deletes, I'd be able to change the domain name?

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In progress Re: domain name change

Post by SLGray on July 31st 2013, 9:54 pm

Yes press the delete button. It might take sometime before the deletion process is finished. You should be able to purchase the domain name now. You will not be able to add the domain name until the other one is completely deleted.


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In progress Re: domain name change

Post by HBDforum on July 31st 2013, 9:56 pm

I see. Is there a way for me to know whether my current domain name is associated to forummotion and owned by it or not? Also, when I request a domain change, can I already start informing my members of the new domain? I want to make sure it's reserved to our forum and cannot be taken by anyone else once I request the change through the admin panel.

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In progress Re: domain name change

Post by HBDforum on August 1st 2013, 10:41 pm

Great! We had our domain name changed.Though there is still 1800credits on our founders account.Shouldn't it had taken 1600credits fr the change?

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In progress Re: domain name change

Post by HBDforum on August 7th 2013, 2:43 am

bump

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In progress Re: domain name change

Post by HBDforum on August 14th 2013, 5:21 pm

Bump


We had our domain name changed.Though there is still 1800credits on our founders account.Shouldn't it had taken 1600credits fr the change?

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In progress Re: domain name change

Post by SLGray on August 14th 2013, 6:34 pm

@HBDforum wrote:Bump


We had our domain name changed.Though there is still 1800credits on our founders account.Shouldn't it had taken 1600credits fr the change?
Please don't use bold or color. Please keep to the default text. This is reserved for the staff for moderation.


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