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lost domain and hosting of my forum

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In progress lost domain and hosting of my forum

Post by shadus on August 1st 2013, 6:57 pm

Hi I need some help. I lost the domain and hosting of my forum and I do not have access to the forum anymore, where should I subscribe for domain and hosting and how can I access the control panel of my forum to change all the settings since my website is down, is any control panel here inside forummotion?
the site was: shadusaforum.com

Thank you.

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In progress Re: lost domain and hosting of my forum

Post by SLGray on August 1st 2013, 7:40 pm

Do you know what the original address of the forum was?


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In progress Re: lost domain and hosting of my forum

Post by shadus on August 6th 2013, 8:33 pm

@SLGray wrote:Do you know what the original address of the forum was?
I think it was www.forumotion.com/shadusaforum Not sure Confused

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In progress Re: lost domain and hosting of my forum

Post by SLGray on August 6th 2013, 10:12 pm

It should be something like this:

shadusaforum.forumotion.com (The Forumotion part could be something else.)


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In progress Re: lost domain and hosting of my forum

Post by shadus on August 7th 2013, 5:39 pm

@SLGray wrote:It should be something like this:

shadusaforum.forumotion.com (The Forumotion part could be something else.)

 Yes it was like that! my hosting account was canceled, I can't not go back to the same company so I can purchase the hosting again, I need to change hosting and update it on the forum.
How do I access my information of the forum? is there any account with forumotion were I can sign in?
Please help!

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In progress Re: lost domain and hosting of my forum

Post by SLGray on August 7th 2013, 5:42 pm

Try using the Forum Utilities: http://www.forumotion.com/en/utils/ . It will tell you what the original address was.


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In progress Re: lost domain and hosting of my forum

Post by HERMAN® on August 21st 2013, 5:18 pm

ευχαριστω

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In progress Re: lost domain and hosting of my forum

Post by SLGray on August 21st 2013, 11:43 pm

@HERMAN® wrote:ευχαριστω
Please speak English as this is a English Support Forum. If
you need support in another language please look at the widget to the
right that says Official Support Forums.


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In progress Re: lost domain and hosting of my forum

Post by Pwptad on August 25th 2013, 11:07 pm

Slgray...you seem to be confused on what the actual issue is and that's what it's still an open problem.

I'll try and explain it differently (I'm the actual forum owner).

About 3 years ago, I got an email saying that I was "given" access to a personalized domain name through forumotion. I was directed to the credits section of the admin panel to create a name. And I did. Www.pwpclan.org

The next 2 years, on the main page of my admin panel, there would be a notification that the domain use was about to expire. But, I was still given the use for free. It said "click here to renew".

This year, due to the forum activity being low, forumotion did not offer it for free this time around.

Now, that is completely fine. Paying for it is not an issue. However, in the admin panel, the only way to "get" a name is to enter the name you want to use. Obviously, I want to continue to use the same name. However, the admin panel only allows creation of a "new" and unregistered name.

Forumotion has the name registered. As they would if I bought a new one through them with credits. But they registered the name for longer than a year. And still have the domain registered.

Since I can not request the name in the admin panel, I need to find out how to go about purchasing the right of use for the exact same name we had for 4 years that forumotion has registered and has for the same amount if time.

I hope that clears it up.

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In progress Re: lost domain and hosting of my forum

Post by Pwptad on August 25th 2013, 11:10 pm

Slgray...you seem to be confused on what the actual issue is and that's what it's still an open problem.

I'll try and explain it differently (I'm the actual forum owner).

About 3 years ago, I got an email saying that I was "given" access to a personalized domain name through forumotion. I was directed to the credits section of the admin panel to create a name. And I did. Www.pwpclan.org

The next 2 years, on the main page of my admin panel, there would be a notification that the domain use was about to expire. But, I was still given the use for free. It said "click here to renew".

This year, due to the forum activity being low, forumotion did not offer it for free this time around.

Now, that is completely fine. Paying for it is not an issue. However, in the admin panel, the only way to "get" a name is to enter the name you want to use. Obviously, I want to continue to use the same name. However, the admin panel only allows creation of a "new" and unregistered name.

Forumotion has the name registered. As they would if I bought a new one through them with credits. But they registered the name for longer than a year. And still have the domain registered.

Since I can not request the name in the admin panel, I need to find out how to go about purchasing the right of use for the exact same name we had for 4 years that forumotion has registered and has for the same amount if time.

I hope that clears it up.

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In progress Re: lost domain and hosting of my forum

Post by Pwptad on August 25th 2013, 11:11 pm

No clue how I posted this in the wrong forum thread.

Sorry.

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In progress Re: lost domain and hosting of my forum

Post by SLGray on August 25th 2013, 11:16 pm

Please don't double/triple post. Your post need to be separated by 24 hours before bumping, replying or adding more information. Please use the edit button instead!

Has the domain name exactly expired?


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In progress Re: lost domain and hosting of my forum

Post by blindbat1457 on August 25th 2013, 11:19 pm

@SLGray wrote:Please don't double/triple post. Your post need to be separated by 24 hours before bumping, replying or adding more information. Please use the edit button instead!

Has the domain name exactly expired?
His post landed in the wrong topic, please refer to this thread:

http://help.forumotion.com/t126464-domain-name-renewal-not-working#847180

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