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It's not letting anyone upload avatars

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It's not letting anyone upload avatars

Post by SuperVixenXo on August 2nd 2013, 2:00 am

We just made the forum this afternoon and it's not allowing us to upload avatars. Is this a common problem and what do we need to do to fix it?

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Re: It's not letting anyone upload avatars

Post by XxForumGirlxX on August 2nd 2013, 2:23 am

Can I see an image of what it says when you try to upload an image?

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Re: It's not letting anyone upload avatars

Post by svanarts on August 2nd 2013, 3:48 am

I'm having the same problem.  Just saying.  Upload completes with no errors or warnings but a broken picture icon appears instead of the avatar photo in the user profile.

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Re: It's not letting anyone upload avatars

Post by evie on August 2nd 2013, 3:49 am

I too am having the same issue. No error messages, just broken image icon. :/

Edit: I have tried uploading via the admin panel, and URL, as well as the normal way of uploading avatars. I also tried re-sizing and changing image format, still, nothing has worked.


Last edited by evie on August 2nd 2013, 4:12 am; edited 2 times in total
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Re: It's not letting anyone upload avatars

Post by svanarts on August 2nd 2013, 3:51 am

The only way I have been able to update avatars today is by hosting the image on another site and linking to it in the user profile.

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Re: It's not letting anyone upload avatars

Post by XxForumGirlxX on August 2nd 2013, 5:01 am

If you are trying to upload from a url it will need to be in an image format using an image hosting website such as tinypic or servimg and using the direct link
 a link like this 
Code:
http://i36.servimg.com/u/f36/16/79/84/00/instag11.png 



not like this  
Code:
[url=http://www.servimg.com/image_preview.php?i=132&u=16798400][img]http://i36.servimg.com/u/f36/16/79/84/00/instag12.png[/img][/url]






If you are uploading from your computer then you should have no problem, i have not had an issue. Can you please specify where your uploading from? (Url, off-site, computer)

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Re: It's not letting anyone upload avatars

Post by svanarts on August 2nd 2013, 5:15 am

Neither of the upload options are working for me.  Whether I upload from my computer or upload from a URL.  The only thing that works for me right now is to link to an off-site URL.

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Re: It's not letting anyone upload avatars

Post by evie on August 5th 2013, 6:13 am

Just wondering if anyone has heard news about a fix for this?
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Re: It's not letting anyone upload avatars

Post by AngiRique on August 5th 2013, 6:15 am

There's another post in this same section about this as they are waiting for the GodFather to look into it - we are still having the problem too some can upload and some can't its strange but we're just waiting it out...

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Re: It's not letting anyone upload avatars

Post by Base on August 5th 2013, 4:07 pm

Hi everyone,

There's an only topic regarding avatars here: http://help.forumotion.com/t126259-only-topic-avatar-issues

The problem has been reported and we will need to wait patiently. Please use the above topic. Thanks!

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