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Forum Email

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Solved Forum Email

Post by Derri on August 2nd 2013, 8:28 pm

Hello,

I have a question regarding the email notifications we get. I was wondering how to add my own forum name to the email subject/sender.

For example when I receive an email from the support forum it says "The forum of the forums" as the subject/name of sender. Currently on my forum my email notifications just come out as board@forumotion.com as the subject/name of sender . I was therefore wondering where I could find the option to change this.

(Note the only reason I'm posting the forumotion email address as it is noreply email address and anyone who uses forumotion sees this email address so I don't think it would be a problem to post it but I apologize if this was wrong)


Last edited by Derri on August 4th 2013, 3:34 am; edited 1 time in total
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Solved Re: Forum Email

Post by Derri on August 4th 2013, 12:33 am

bump,

Still needing advice on this.


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Solved Re: Forum Email

Post by runawayhorses on August 4th 2013, 1:37 am

Hi, I read this a few times and I checked some emails I've gotten from this forum, my forum, and your forum, and I copied them they look like this below.

I can confirm yours is not showing below if this helps:

Your forum:
From:board board@forumotion.com

Support forum:
From: The forum of the forums board@forumotion.com

My forum:
From: Runaway Horses Forum board@forumotion.com

So if you're talking about that yes for some reason your forum is not adding the title of your forum to the email "From" line.

I would suggest the obvious first and make sure you have the title of your forum written in:

AP>>General>>Configuration>>

On that page make sure your title is written under "Site name".

If you have done that and its not showing then I don't know why your forums not showing the title, hopefully someone else will know.

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Solved Re: Forum Email

Post by Derri on August 4th 2013, 1:45 am

I actually don't have site name filled in. I do have Homepage Title etc filled in under search engines.

However site name isn't filled in because it adds the site name to the banner which I don't want.



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Solved Re: Forum Email

Post by runawayhorses on August 4th 2013, 1:50 am

That's why then, you need to add the title in "site name". You can remove it from showing by going to:

AP>>Display>>Headers & Navigation>>

On that page tick the "No" button under "Display forum title".

I have mine ticked "No" because I use a transparent background text image for the title just like you do,, but I do have it written in the site name like I mentioned above in my first post. So that's your answer. Smile

If you were to right-click my forum title and select "view image" you would see its really an image. I use an image because it gives me more control of the style and positioning.

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Solved Re: Forum Email

Post by Derri on August 4th 2013, 2:54 am

I did what you suggested and it worked partly.

Before I was getting the Site Name displayed in large bold lettering and a smaller title below saying the same.

Now the big bold title has gone and I'm left with this very small lettered version. It must be linked to Site Name somehow as if I remove the site name this lettering goes away.

You can see it by visiting my forum www.networkfm.net
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Solved Re: Forum Email

Post by runawayhorses on August 4th 2013, 3:11 am

That small text is what you have wrote in the description I believe, you don't need any text there for the title to show in emails. If its not written in the site description you can remove it with CSS, with this, but keep it written in "site name" if you want it to show in emails.

Code:
#logo-desc p {
display: none !important;
}

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Solved Re: Forum Email

Post by Derri on August 4th 2013, 3:33 am

Thank you very much for the help Runaway Very Happy

Especially the CSS coding that did the trick. I also tested the email thing and everything appears to be how it should be.

Again I appreciate it.

Topic Solved


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Solved Re: Forum Email

Post by SLGray on August 4th 2013, 6:08 am

Topic Solved & Locked


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