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invalid email when member trying to join

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invalid email when member trying to join

Post by Hammer on Tue 13 Aug - 14:07

Hi.  I read through this thread http://help.forumotion.com/t106305-registration-email-error-sorry-but-this-e-mail-address-is-invalid?highlight=invalid+email
for any tips, but could not fix the issue.

I have a person trying to join my forum, using an email address from their company website.  This person is the owner of the company and the company website.  It keeps getting rejected as invalid.  The email address is valid as I have exchanged emails with this person via the email address.

Any ideas on how to correct this?

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Re: invalid email when member trying to join

Post by kirk on Tue 13 Aug - 15:42

try registering the account your self. you can create a temp pass then when he logs in he can change the pass to what he wants.

And if the email is doing the same for you, then just create a made up email to register him with, then go in, activate the account, and add his email through the account profile in the acp.

Then once again give him the pass you used and tell him change it when he logs in
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Re: invalid email when member trying to join

Post by Hammer on Fri 23 Aug - 3:58

I have tried this, and it still says invalid email when I try to change the email address.  I tried to PM Leeloo not sure if she is still on here or not...

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Re: invalid email when member trying to join

Post by SLGray on Fri 23 Aug - 6:04

Leeloo is no longer with Forumotion. Send it to Sanket.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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