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how do I trasfer my customised domain name to a new host

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Solved how do I trasfer my customised domain name to a new host

Post by mclechelle on August 20th 2013, 10:21 am

I know its not possible to get forumotion database but what I need now is how to transfer the domain name I bought with forumotion credit to a new host.

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Solved Re: how do I trasfer my customised domain name to a new host

Post by Derri on August 20th 2013, 10:43 am

Hi,

Domain names transfers aren't really ever done through Forumotion except in exceptional circumstances. I also think you can only transfer them from one forumotion forum to another, not a new host as the domains are designed to work with Forumotion forums only.

http://help.forumotion.com/t105014-remove-transfer-a-personalized-domain-name

as you can see by the above link it is possible but I think it can only be from one forumotion forum to another.

I think to confirm this a Staff Member on Forumotion will have to comment and let you know. So I think a staff member will have to confirm what I've said.

But I do think the domains bought via forumotion must stay within forumotion.


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Solved Re: how do I trasfer my customised domain name to a new host

Post by mclechelle on August 20th 2013, 11:11 am

I bought it with my money I believe I have the right to get it back since getting the database is not possible. Thanks all the same, I will still wait for their staff to respond to this.

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Solved Re: how do I trasfer my customised domain name to a new host

Post by Derri on August 20th 2013, 11:15 am

Just to confirm you did buy it via Forumotions credit system? Not from a third party?


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Solved Re: how do I trasfer my customised domain name to a new host

Post by mclechelle on August 20th 2013, 11:21 am

I bought it via forumotion credit. I don't need the forum to be move but just the domain name alone(the one I bought).

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Solved Re: how do I trasfer my customised domain name to a new host

Post by mclechelle on August 22nd 2013, 10:41 am

Ok who do I contact to do the transfer for me? Which admin?

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Solved Re: how do I trasfer my customised domain name to a new host

Post by Cassius Dio on August 22nd 2013, 11:54 am

Hi, bye

@mclechelle wrote:Ok who do I contact to do the transfer for me? Which admin?
It is not possible to move the domain from forumotion forum to another hosting. Sorry. Sad

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Solved Re: how do I trasfer my customised domain name to a new host

Post by Derri on August 22nd 2013, 12:58 pm

You can't move it outside of forumotion. If you read the link above you'd see the domains bought via forumotion are designed to work with forumotion only.


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Solved Re: how do I trasfer my customised domain name to a new host

Post by Neptune- on August 22nd 2013, 4:15 pm

Hello ^^

@Derri wrote:You can't move it outside of forumotion. If you read the link above you'd see the domains bought via forumotion are designed to work with forumotion only.
Once transferred, they can work anywhere Wink

2. if the domain was bought by the user via credits: in this case, the domain is transferable only after a delay of 90 days since the date of its purchase. In the case where the domain name is fee but had benefit of a free renewal offered by Forumotion, the transfer is then possible after a delay of 180 days (6 months) since its renewal. If this renewal was fee, the delay falls to 90 days.

When you fill all these conditions, send a PM to Leeloo with request (or to staff member with request forward it to Leeloo):

1. Domain name to transfer
2. Name + first name + address + email you provided when you purchased your domain name
3. Base URL of the forum
4. Founder email address of the forum
5. URL of the thread about your request, if you have opened one
But keep this in mind
The outgoing transfer isn't a right but a concession that we offers.

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Solved Re: how do I trasfer my customised domain name to a new host

Post by mclechelle on August 25th 2013, 11:31 am

i still believe it can be transferable if you bought it with your money. I'm still awaiting reply from the admin anywhere.

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Solved Re: how do I trasfer my customised domain name to a new host

Post by SLGray on August 25th 2013, 8:02 pm



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