People having problems registering?

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In progress People having problems registering?

Post by PocketAces on August 20th 2013, 11:42 pm

I believe it's a problem with my forum and not the settings I chose...he's the first person I invited to register, and apparently both his username and email were already taken? Weird...

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In progress Re: People having problems registering?

Post by Ange Tuteur on August 20th 2013, 11:46 pm

Is it just his username, or email also? Forumotion filters out simple usernames as "spam" to prevent any spam accounts. Tell them to try a different username that's either longer/complex to see if that works. You can later change his username through the admin panel, or he can if the option is already open for use under profiles.
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In progress Re: People having problems registering?

Post by Ikerepc on August 20th 2013, 11:54 pm

Yes, your nickname can't been shorter then 3 letters, and some simple nicknames forum use like spamming, and you can't register with them. And you can see if you have censore that name. I'm on my forum having same problem. Tell him he try to use some "hard" nickname, and you will change that through admin panel.
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In progress Re: People having problems registering?

Post by Sir Chivas™ on August 21st 2013, 1:29 am

Hi,

Check the following settings: ACP >> General >> Forum >> Security >> Unauthorize subscriptions made with the most commonly used spam usernames. : [] Make sure it's on "NO."

Regards,
Sir Chivas.
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In progress Re: People having problems registering?

Post by SLGray on August 21st 2013, 3:29 am

Also check here:

Administration Panel > Users & Usergroups > Users > Inactive List


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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