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"We have noticed suspicious activity.." Ongoing problem with s user

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Solved "We have noticed suspicious activity.." Ongoing problem with s user

Post by ktelyn on September 6th 2013, 4:42 pm

Hello!

One of our users cannot log in to my forum because they receive the "We have noticed suspicious activity" message when they try to log in. The only thing that solves it is when I reset her password, but then the next day she cannot log in (again). I've noticed she has a dynamic IP router (or whatever you call it) because her IP list is a mile long.

I can't seem to find LeeLoo, so I'm not sure who to send a PM to.


Last edited by ktelyn on September 6th 2013, 5:09 pm; edited 1 time in total

ktelyn
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Solved Re: "We have noticed suspicious activity.." Ongoing problem with s user

Post by Derri on September 6th 2013, 4:56 pm

Hi,

If you send the PM to Sanket with the username of the person in question, the issue will be passed onto the relevant people. I had this problem around two years and this is how I got it solved.

Link to sankets profile: http://help.forumotion.com/u7065


Forum Rules: :Forumotion Staff: :Appeal A Warning: :FAQ: :Tips & Tricks: :Forgotten Password/Login Issues
You need one post to send a PM
When your topic has been solved, ensure you mark the topic solved
Never post your email in public


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Solved Re: "We have noticed suspicious activity.." Ongoing problem with s user

Post by ktelyn on September 6th 2013, 5:07 pm

Alrighty, cool beans! I wasn't sure who to PM haha.

Thanks!

ktelyn
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Solved Re: "We have noticed suspicious activity.." Ongoing problem with s user

Post by Derri on September 6th 2013, 6:06 pm

Your Welcome Very Happy


Forum Rules: :Forumotion Staff: :Appeal A Warning: :FAQ: :Tips & Tricks: :Forgotten Password/Login Issues
You need one post to send a PM
When your topic has been solved, ensure you mark the topic solved
Never post your email in public


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Solved Re: "We have noticed suspicious activity.." Ongoing problem with s user

Post by SLGray on September 6th 2013, 7:48 pm

Topic Solved & Locked


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