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Mac user siggy problem

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In progress Mac user siggy problem

Post by PurpleTears on Mon Sep 16, 2013 3:06 pm

i have a member using a mac book pro every time she posts this coding comes up along with her siggy.
i have entered her siggy code in her profile for her but the same thing is happening.







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In progress Re: Mac user siggy problem

Post by Sir. Mayo on Mon Sep 16, 2013 5:42 pm

Please paste her Siggy Code in a reply im thinking its something related to that!
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In progress Re: Mac user siggy problem

Post by PurpleTears on Mon Sep 16, 2013 8:28 pm

i dont think so but here it is

Code:
[URL=http://img849.imageshack.us/i/1i76.gif/][img]http://img849.imageshack.us/img849/9003/1i76.gif[/img][/URL]

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In progress Re: Mac user siggy problem

Post by SLGray on Mon Sep 16, 2013 8:32 pm

Is that exactly her signature or the post body?


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In progress Re: Mac user siggy problem

Post by PurpleTears on Mon Sep 16, 2013 8:34 pm

that is what i posted in your profile for her, but it when she posts it still has all the mumbo jumbo and her siggy

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In progress Re: Mac user siggy problem

Post by Sir. Mayo on Tue Sep 17, 2013 7:38 am

Try this one
Code:
<a href="http://imageshack.us/a/img849/9003/1i76.gif" target="_blank"><img src="http://imageshack.us/a/img849/9003/1i76.gif" alt=""></a>
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In progress Re: Mac user siggy problem

Post by PurpleTears on Tue Sep 17, 2013 9:15 pm

hi sir.mayo i believe now that this has nothing to do with her siggy at all.
its just happening when she posts.
Her sentences come up but also this weird gibberish.
she said she uses a mac notebook pro and her browser is safari

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In progress Re: Mac user siggy problem

Post by SLGray on Tue Sep 17, 2013 10:09 pm

It looks almost like it is posting the information from the notebook or browser. Can she use a different device or computer until we can figure out the issue? Also ask her if her browser is up to date.


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In progress Re: Mac user siggy problem

Post by PurpleTears on Tue Sep 17, 2013 10:11 pm

i will ask her but i think your on the write track , thanks so much for helping me with this.

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In progress Re: Mac user siggy problem

Post by Sir. Mayo on Wed Sep 18, 2013 8:35 am

Can you post a link to one of her posts!
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In progress Re: Mac user siggy problem

Post by PurpleTears on Wed Sep 18, 2013 3:25 pm


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In progress Re: Mac user siggy problem

Post by SLGray on Wed Sep 18, 2013 3:36 pm

As guests, we can not see it.


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In progress Re: Mac user siggy problem

Post by PurpleTears on Wed Sep 18, 2013 3:39 pm

how do i open it up

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In progress Re: Mac user siggy problem

Post by PurpleTears on Wed Sep 18, 2013 3:40 pm

ok it should be open now, i have to leave for a few minutes thanks for your help

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In progress Re: Mac user siggy problem

Post by Sir. Mayo on Thu Sep 19, 2013 10:59 am

have her clear her cache! and then try again also have her delete her forum cookies!
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In progress Re: Mac user siggy problem

Post by PurpleTears on Thu Sep 19, 2013 1:15 pm

i will have her do that but where does she delete forum cookies?
i think the theme i am using does not have that option


edit: she did all that and its still the same thing..

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In progress Re: Mac user siggy problem

Post by SLGray on Thu Sep 19, 2013 2:55 pm

It seems that the issue is on her side. Has she tried using a different device?


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In progress Re: Mac user siggy problem

Post by Sir. Mayo on Thu Sep 19, 2013 4:42 pm

Humm weird? Do you trust this member i mean maybe their just doing this to be funny?
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In progress Re: Mac user siggy problem

Post by Sir. Mayo on Thu Sep 19, 2013 4:43 pm

You said that you replaced her signature? Did you remember to replace it on the entire fourm?


like SL Gary said thats on her end!
Try a different browser/ Different computer!
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In progress Re: Mac user siggy problem

Post by PurpleTears on Thu Sep 19, 2013 7:11 pm

well thats her only computer i will let her know thanks for your help

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