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Photo loading is even slower

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In progress Photo loading is even slower

Post by Corrie on September 28th 2013, 7:04 pm

Hi, since the editor changed the uploading of photos and smilies onto the forum has become increasingly worse.   It takes upto 2 minutes for a photo and smiley to appear!  Members are complaining every day about it and to that extent we are losing members.  This is the forum url - http://autumnleaves.englishboard.net/

Please help as soon as possible before we lose more members.


Last edited by Corrie on September 28th 2013, 9:56 pm; edited 1 time in total

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In progress Re: Photo loading is even slower

Post by SLGray on September 28th 2013, 8:31 pm

Are there many images and smileys in the messages? It takes longer to load many images and smileys.


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In progress Re: Photo loading is even slower

Post by Ange Tuteur on September 28th 2013, 8:44 pm

I was on your forum earlier when it was public and noticed it took a long time to load nearly everything, mainly images...and something called viglink? Disable all the javascripts on your forum temporarily.

Administration Panel > Modules > HTML and Javascript > Javascript codes management

Tick 'no' the option that says 'Enable Javascript code management' and save. After that go on your forum and see if the images load any faster, if they don't this may be occurring from something else on your forum.

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In progress Re: Photo loading is even slower

Post by Corrie on September 28th 2013, 9:46 pm

Even to load one single smiley takes at least 1 minute !

Edit to add I've just followed what Seth recommended as above and it has not made any difference whatsoever.   I've just tried to post smilies and its take at least 1 minute for them to load.  I hav'nt a clue what "viglink" is !

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In progress Re: Photo loading is even slower

Post by SLGray on September 28th 2013, 10:50 pm

Could you make your forum public again?


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In progress Re: Photo loading is even slower

Post by Ange Tuteur on September 28th 2013, 11:06 pm

Yes, it will be a lot easier to figure out what is going on if your forum is public. As for viglink there is a script running on your forum under..cdn.viglink api

Code:
/*

  Includes:

  Sizzle CSS Selector Engine
  Copyright 2011, The Dojo Foundation
  Released under the MIT, BSD, and GPL Licenses.
  More information: http://sizzlejs.com/
 VigLink JavaScript Library -- http://www.viglink.com

 Permission is hereby granted to create derivative works, but only for use
 with the VigLink web service.

 Copyright (c) 2013 VigLink. Rights reserved and patent(s) pending.
*/
Not exactly sure what this is, but the overall script is too obscure for me to scan through right now.

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In progress Re: Photo loading is even slower

Post by Corrie on September 29th 2013, 3:19 pm

Now open to view.  Viglink is still a complete mystery !

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In progress Re: Photo loading is even slower

Post by SLGray on September 29th 2013, 3:57 pm

I do not see any forums.


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In progress Re: Photo loading is even slower

Post by Corrie on September 29th 2013, 4:37 pm

What do you mean?

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In progress Re: Photo loading is even slower

Post by Ange Tuteur on September 29th 2013, 4:55 pm

@Corrie wrote:What do you mean?
We cannot publicly access your forums(i.e. messages, topics) to see these issues, this is due to your privacy settings.

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In progress Re: Photo loading is even slower

Post by Corrie on September 29th 2013, 5:07 pm

I've opened up some forums to "guest"

Edit to add that some photo's which were finally put on the forum have now disappeared.

Please can you help with this.

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In progress Re: Photo loading is even slower

Post by Ange Tuteur on September 30th 2013, 3:09 am

I believe the images your forum is trying to retrieve is the issue. This is in your CSS:
Administration Panel > Display > Pictures and color > Colors > CSS stylesheet

Code:
#wrap {
padding: 25px;
margin-top: -35px;
margin-bottom: -60px;
background-repeat: no-repeat;
background-position: bottom center;
background-image: url('http://a.imagehost.org/0141/bg_footer.gif');
width: 911px;
min-width: 800px;
}
.headerbar {
height: 200px;
background-image: url('http://a.imagehost.org/0800/bg_header.jpg');
background-position: top center;
background-repeat: no-repeat;
margin-top: 1px;
}
input.search {
background-image: url('http://a.imagehost.org/0939/icon_search.gif');
background-repeat: no-repeat;
background-position: left 1px;
My requests for these images is never met by this host:

The request will eventually time out, once the timeout is complete the browser will continue with loading your other images. I would suggest trying to retrieve and download these images and reupload them to a proper image host.
Code:
http://a.imagehost.org/0939/icon_search.gif
I'll also note that your CSS may have errors as well.

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In progress Re: Photo loading is even slower

Post by Corrie on September 30th 2013, 4:12 pm

I'm sorry, I'm lost with what you are asking me to do!  I have not changed anything whatsoever in the CSS stylesheet.  The only changes that have been done recently are what Forumotion did with the new editor.  It is since that time that the photo's/smilies have taken longer and longer to load.

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In progress Re: Photo loading is even slower

Post by Ange Tuteur on September 30th 2013, 8:38 pm

When your forum loads I am constantly finding myself waiting on 'a.imagehost.org' this seems to be the cause of the slow loading times.

Images hosted on certain hosting services can sometimes go down, or remove images. When the browser loads your forum I must wait for 'a.imagehost.org' to timeout before it can proceed with loading the other images.

I looked at your CSS and noticed that the images for wrap, headerbar, and input.search could necessarily be your cause.

You should start with removing these images from your CSS stylesheet to see if there is an improvement:
Code:
http://a.imagehost.org/0141/bg_footer.gif
http://a.imagehost.org/0800/bg_header.jpg
http://a.imagehost.org/0939/icon_search.gif
When I go to these urls directly they timeout.

Make use of the search feature to quickly jump to them, if you need additional help please read over this topic.

http://help.forumotion.com/t42099-learning-the-basic-css

If you have anymore questions let us know.

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In progress Re: Photo loading is even slower

Post by Corrie on September 30th 2013, 10:38 pm

I have taken those out as suggested and now I have an ERROR which is :

Error

Detected error
We have counted a different number of "{" and of "}". It means your CSS risks to be not valid and will not be posted correctly on your forum.

We advise you to reread your code.

Please help with this as soon as possible as taking all that out as described above has changed the look of the forum totally.

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In progress Re: Photo loading is even slower

Post by Ange Tuteur on September 30th 2013, 10:51 pm

Can you please post your CSS here?

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In progress Re: Photo loading is even slower

Post by Corrie on September 30th 2013, 11:08 pm

body 
background-repeat: repeat-y;
background-position: center;
min-height: 101%;
padding: 25px;
margin-top: -35px;
margin-bottom: -60px;
background-repeat: no-repeat;
background-position: bottom center;
background-image:
width: 911px;
min-width: 800px;
/* Header-------------------------------------------------*/
.headerbar 
height: 200px;
background-image:
background-position: top center;
background-repeat: no-repeat;
margin-top: 1px;
-body 
margin-left: 20px;
width: 871px;

div.navbar  
margin-left: 20px;
width: 851px;
a.button1, input.button1, a.button2, input.button2, button.button2 {
background-image: url('');
background-repeat: repeat;
font-family: arial ;
color: #ac2319;}
input.search {
background-image:)
background-repeat: no-repeat;
background-position: left 1px;
img.smiley  {
width: auto !important;
height: auto !important;
div.sceditor-emoticons 
  overflow: auto;
  max-height: 200px;
  max-width: 250px;
.sceditor-container iframe, .sceditor-container textarea{
font-size: 20px !important;

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In progress Re: Photo loading is even slower

Post by Ange Tuteur on September 30th 2013, 11:15 pm

Please overwrite your existing CSS with this:
Code:
body {
background-repeat: repeat-y;
background-position: center;
min-height: 101%;
padding: 25px;
margin-top: -35px;
margin-bottom: -60px;
background-repeat: no-repeat;
background-position: bottom center;
background-image:('');
width: 911px;
min-width: 800px;
}
/* Header-------------------------------------------------*/
.headerbar {
height: 200px;
background-image:('');
background-position: top center;
background-repeat: no-repeat;
margin-top: 1px;
}
-body {
margin-left: 20px;
width: 871px;
}
div.navbar  {
margin-left: 20px;
width: 851px;
}
a.button1, input.button1, a.button2, input.button2, button.button2 {
background-image: url('');
background-repeat: repeat;
font-family: arial ;
color: #ac2319;
}
input.search {
background-image:('');
background-repeat: no-repeat;
background-position: left 1px;
}
img.smiley  {
width: auto !important;
height: auto !important;
}
div.sceditor-emoticons {
 overflow: auto;
  max-height: 200px;
  max-width: 250px;
}
.sceditor-container iframe, .sceditor-container textarea{
font-size: 20px !important;
}

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In progress Re: Photo loading is even slower

Post by Corrie on October 1st 2013, 3:31 pm

Thankyou for your help.

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In progress Re: Photo loading is even slower

Post by Ange Tuteur on October 1st 2013, 4:24 pm

You're welcome Corrie! Smile

Everything is working as it should now?

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