How to Log Back In after Restoring a Forum?

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In progress How to Log Back In after Restoring a Forum?

Post by Alma~ on September 29th 2013, 5:04 pm

Hi, I recently closed my forum down, and I brought it back up yesterday.


I went through the utilities (http://www.forumotion.com/en/utils/) and set everything up.
But when I try to log into my account on my forum, nothing works. 
I only use one main password for any account I make, and I tried setting up
a different password in utilities, and tried logging in with that, nothing works. 


It's back to my usual password now, I still can't log in. 
I'm pretty sure my log-in attempts are almost up, so i thought I'd ask.
I tried doing the "forgot my password" thing, but I guess 
"The security 'Disallow admin to send new password' is active in Admin Panel > General Admin > Security"


^I feel so dumb, ahaha.


So any ideas?
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Alma~
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In progress Re: How to Log Back In after Restoring a Forum?

Post by Derri on September 29th 2013, 6:27 pm

Can you log into the utilities? When you restore your forum your password is changed I think to the one you use to log into the utilities.

If you can log into your utilities then de-select the option to allow password resets for moderators and admin, you'll see the option in the utilities.

If you can't log into the utilities then follow this guide:

http://help.forumotion.com/t127211-password-problems

You sound like Case 4 so follow the instructions for that Very Happy

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