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Another way to contact you if...

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Another way to contact you if...

Post by CD Roberts on October 7th 2013, 3:22 am

I had difficulties registering on the help forum. It took my registration, but I never got the e-mail to activate my account, and I checked my junk folders. Anyway, since I didn't need the help at the time, I let it go. Then when I wanted to get on to get help, I forgot my user name(entirely my fault), but I couldn't re-register as my e-mail was already in use. Yes, I know silly, but I eventually had to get a second e-mail account to register.

Meanwhile, I couldn't contact anyone here because I had to log-in on this forum first, and I couldn't log-in. I was wondering if there is an emergency contact or special way to contact someone if that happens. I realize I probably missed something somewheres...

By the way, I was able to get the help I needed simply by reading your help topics and advise. This is the easiest forum I have ever worked with. Thank you.

CD Roberts
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Re: Another way to contact you if...

Post by Derri on October 7th 2013, 4:37 pm

Hi,

I'm sorry to hear you had such a hassle setting up an account here on the support forum. Perhaps a better suggestion would be to enable the contact form at the bottom of the site so people can contact the administration and get some support if they have registering issues.



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Re: Another way to contact you if...

Post by CD Roberts on October 8th 2013, 5:26 am

Hi Derri


Well, I did get on eventually. I think my original e-mail server had so much security they never delivered the activation e-mail. I'm a little slow at these things.

CD Roberts
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Re: Another way to contact you if...

Post by Sanket on November 3rd 2013, 5:31 am

Since it was a problem on your end & seems to be solved, this thread is being Garbaged.

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