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My forum is hacked - help

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In progress Re: My forum is hacked - help

Post by Sir Chivas™ on October 24th 2013, 12:22 am

Hi,

Thread moved to "Connection Problems."

Please read this: http://help.forumotion.com/t75418-my-forum-was-hacked

However, you can send a PM to Buttercup: Read more about it here: http://help.forumotion.com/t42285-for-founders-who-lost-their-passwords


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In progress Re: My forum is hacked - help

Post by Sir Chivas™ on October 24th 2013, 12:32 am

What exactly do you refer as locked? However, let's not waste time: I'll post here the steps you have to do:


You have to contact your email provider support to get access to your email. If you can not get access, you can send a PM to the Pro-AdminButtercupwith the following information:

- The e-mail address used to create the forum
- The URL of the forum
- a new e-mail address to be used as a foundation email.
- The reason of getting back the forum

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In progress Re: My forum is hacked - help

Post by Sir Chivas™ on October 24th 2013, 1:42 am

I've received the information, I will forward it to the Pro-Administrator: Buttercup, however, please next time make sure to PM the info to the following staff mentioned in the thread. Now please wait patiently.

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In progress Re: My forum is hacked - help

Post by Sir Chivas™ on October 24th 2013, 1:51 am

Please wait patiently until our Pro-Admin contacts you either here or via PM, then you're able to ask her the questions you wish for, thank you. I am sorry, but I can't do much and I don't want to give out the wrong information. Thank you for understanding and cooperating with me.

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In progress Re: My forum is hacked - help

Post by SLGray on October 24th 2013, 2:56 am

You will need to wait patiently until Buttercup logs on and read all the information.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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In progress Re: My forum is hacked - help

Post by Sir Chivas™ on October 25th 2013, 3:46 pm

Member is no longer available, thread trashed.

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