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Account problem

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Solved Account problem

Post by Nalence on October 24th 2013, 6:02 pm

I just wanted to log in my forum when I have noticed that my account is already on line... I cheeked everything but does anyone know how that happened?

Nalence
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Solved Re: Account problem

Post by Ange Tuteur on October 24th 2013, 6:07 pm

Hello Nalence,

When you were last on your account. Did you log out through the log out link, or close your browser window?

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Solved Re: Account problem

Post by Nalence on October 24th 2013, 6:10 pm

Since yesterday and I did log out through the log out link. I am a founder of the forum so that is why I am concerned the most

Nalence
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Solved Re: Account problem

Post by Ange Tuteur on October 24th 2013, 6:24 pm

Usually when you log out there may be a previous session open still, one which you may have not logged out of properly. Eventually the account will be logged out after the timeout period which you have set for the forum. As long as you do not see active activity on the account it means that there is no user in the account.

You can see the activity via:
/viewonline or /memberlist

I remember awhile back a few people had an issue with this, where the account would stay logged in for long periods of time; past the timeout period. Just to clear up any errors do the following:

Administration Panel > General > Forum > Configuration

Scroll to the very bottom, tick 'Resynchronize your forum', and save.

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Solved Re: Account problem

Post by ddoesmc on October 30th 2013, 12:24 am

Do you still have this problem?

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Solved Re: Account problem

Post by Van-Helsing on October 30th 2013, 1:23 am

Try to clean your Web Browser's cache and delete the cookies of your forum. Open your browser and go to Tools Menu -> Options and then seek in the tabs to clean the cache and the cookies of your forum.

Best Regards,
Dark-Avenger

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Solved Re: Account problem

Post by Nalence on November 2nd 2013, 2:39 am

Thanks for all your replies... they've been more than helpful.

I did everything you all said and for now i didn't have problem like this again. just in case I changed my passwords and emails, but for now everything is fine.

Thanks again everyone. I guess it's solved.

Nalence
Forumember

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Solved Re: Account problem

Post by Sanket on November 2nd 2013, 5:44 am

Solved & Locked.

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