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Can't remove the "Disallow to send a new password" option.

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In progress Can't remove the "Disallow to send a new password" option.

Post by Cuco on November 13th 2013, 3:34 am

Recently i recovered a deleted forum, indigo-gaming.forummotion.com, but i couldn't log in on the forum and i tried all the passwords including the creator one. To be able to recover my password i tried to remove the "Disallow to send a new password" option (on http://www.forumotion.com/en/utils) but the forum still won't allow be to recover my password. Is there anything that can be done?

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In progress Re: Can't remove the "Disallow to send a new password" option.

Post by Sir. Mayo on November 13th 2013, 5:21 am

Yes you can contact the staff on Fourmoton and i remember them mentioning something about being able to help you recover the password just wait for a staff member to come on by to help.

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In progress Re: Can't remove the "Disallow to send a new password" option.

Post by Mario 2.0 on November 13th 2013, 5:53 am


Mario 2.0
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In progress Re: Can't remove the "Disallow to send a new password" option.

Post by Cuco on November 13th 2013, 6:03 am

I did see that, still doesn't solve my problem since it doesn't matter how many times i click on removing that option it simply doesn't go away.

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In progress Re: Can't remove the "Disallow to send a new password" option.

Post by Mario 2.0 on November 13th 2013, 6:49 am

So then you'll need to send a Password reset PM to any of the staff members listed at the bottom of that topic. They'll be able to help you get back into your forum.

Keep this in mind though:

*For password requests, you must be the founder of the forum and have the foundation email*

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In progress Re: Can't remove the "Disallow to send a new password" option.

Post by Cuco on November 13th 2013, 6:54 am

Yes, but there is a minimum of posts required to be able to send a private message to anyone.

Cuco
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In progress Re: Can't remove the "Disallow to send a new password" option.

Post by Ange Tuteur on November 13th 2013, 1:41 pm

@Cuco wrote:Yes, but there is a minimum of posts required to be able to send a private message to anyone.
Hello Cuco,

You need a minimum of two posts before you can send private messages. You have three now so you should be able to send private message.

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In progress Re: Can't remove the "Disallow to send a new password" option.

Post by Sanket on November 14th 2013, 8:41 am

You have not sent me the creation email, please send the creation email of the forum.

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