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my forum doesnt work

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In progress my forum doesnt work

Post by Lizz on November 17th 2013, 8:58 pm

i am the admin of a forum and when i get on the site it says "you are banned from this forum" it desplays the same message before i even try to log in, and after wards, i even tried to register a new account and the same message occured, i cant even view the forum, i need help

Lizz
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In progress Re: my forum doesnt work

Post by Ikerepc on November 17th 2013, 9:14 pm

Hello

Maybe your ip adress is somehow banned, but you need to login if you are founder.

Are you founder (are you create a forum)?

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In progress Re: my forum doesnt work

Post by Derri on November 17th 2013, 9:18 pm

Hello,

May I advise trying to access your forum via the forum utilities

http://www.forumotion.com/en/utils/

You have two options that may be helpful. One is: direct Connection to the admin panel and secondly you could try "Reset Ban"



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In progress Re: my forum doesnt work

Post by Leviosa on November 18th 2013, 4:31 pm

@Lizz wrote:i am the admin of a forum and when i get on the site it says "you are banned from this forum" it desplays the same message before i even try to log in, and after wards, i even tried to register a new account and the same message occured, i cant even view the forum, i need help
Hello Lizz,

Our technicians have checked your forum and infact, there was a problem.
Now, it should be solved.

Let me know if you manage to log in

Regards
Buttercup

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