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Newsletters

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In progress Newsletters

Post by Frank_Wx November 27th 2013, 3:50 am

Hey everyone, 

I recently sent a Newsletters to all the members of my forum (over 200 registered users). After I sent it, I got some people saying they never received the email. I know for a fact some people did because they replied back to me via email. 

My suggestion to them was to make sure they are accessing the same email they used to register on the forum (same email located in their profiles). Apparently, that is not the issue. 

Anyone have an answer to this? Thanks and Happy Holidays!
Frank_Wx
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In progress Re: Newsletters

Post by Ange Tuteur November 27th 2013, 9:53 am

Hello Frank_Wx,

Please ask the users that didn't receive the newsletter to check their preferences.

Profile > Preferences > Allow newsletters

If set to 'no' the user will not receive newsletters.

Newsletters  Captu149
Ange Tuteur
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In progress Re: Newsletters

Post by Shadow November 27th 2013, 10:17 am

Frank_Wx wrote:Hey everyone, 

I recently sent a Newsletters to all the members of my forum (over 200 registered users). After I sent it, I got some people saying they never received the email. I know for a fact some people did because they replied back to me via email. 

My suggestion to them was to make sure they are accessing the same email they used to register on the forum (same email located in their profiles). Apparently, that is not the issue. 

Anyone have an answer to this? Thanks and Happy Holidays!
Hello,

Thank for giving me the url of your forum and the date & hour for the newsletter.

Thanks in advance

Smile
Shadow
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In progress Re: Newsletters

Post by Frank_Wx November 27th 2013, 3:30 pm

Buttercup wrote:
Frank_Wx wrote:Hey everyone, 

I recently sent a Newsletters to all the members of my forum (over 200 registered users). After I sent it, I got some people saying they never received the email. I know for a fact some people did because they replied back to me via email. 

My suggestion to them was to make sure they are accessing the same email they used to register on the forum (same email located in their profiles). Apparently, that is not the issue. 

Anyone have an answer to this? Thanks and Happy Holidays!
Hello,

Thank for giving me the url of your forum and the date & hour for the newsletter.

Thanks in advance

Smile
Haha, sorry. 

http://www.njstrongweatherforum.com

November 26th at 12:37am
Frank_Wx
Frank_Wx
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http://www.njstrongweatherforum.com/

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In progress Re: Newsletters

Post by Frank_Wx November 27th 2013, 6:14 pm

Topic is solved. Happy Thanksgiving to all and thanks
Frank_Wx
Frank_Wx
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http://www.njstrongweatherforum.com/

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