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I can not log into any chat box of forumotion

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Ultron's Vision
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Post by lunamoon November 28th 2013, 8:05 pm

Hello I have a problem wit logging in the chat box.  I press "log in" but nothing happens and sometimes the site will continue to load for no reason but nothing changes.  I cleared my cache and cookies and I just cant figure the problem. some one please help me:no
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Post by Derri November 28th 2013, 8:05 pm

Have you tried another browser?
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Post by lunamoon November 28th 2013, 9:52 pm

Yea I have but it still doesn't work
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Post by lunamoon November 28th 2013, 11:28 pm

please i really do need help.  I am trying everything i can think of but nothing is working
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Post by TheCrow November 28th 2013, 11:40 pm

You shouldn't post for second time.. Anyway.. Can you tell us the version of your forum and give us the address to check it? Because it can be happening only to you and be something on your pc or browser..
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Post by lunamoon November 29th 2013, 12:12 am

Sorry I am still fairly new and it does have something to do with my PC or broswer because everyone can log on to the chat box fine.  I do not how to check the version it is but i can get the address.    http://chaosflare.forumotion.com/    .
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Post by TheCrow November 29th 2013, 12:19 am

Your forum is phpbb2..

Try to disconnect the chat and connect it back again to see if anything changes..
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Post by Van-Helsing November 29th 2013, 12:43 am

Good morning,
First try to delete the forum cookies and your cache from your browser it will be works, if it doesnt check if you have installed any program recently which blocks the javascripts. In differrent way try to update your java runtime environment in your computer. I am thinking that chatbox uses javascript language.

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Post by lunamoon November 29th 2013, 5:06 am

Hello I updated my java, I cleared my cache, disconnected sand re-connected but nothing is working Shit . Nothing is blocking my java and i still can not log into the chat still.
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Post by Sanket November 29th 2013, 7:01 am

Try it from another computer & see if the problem persists.
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Post by lunamoon November 29th 2013, 8:11 am

@ sanket  yes it works on another computer.  I dont know what is wrong with my computer though.. It was working fine yesterday.
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Post by Sanket November 29th 2013, 8:49 am

Uninstall this version of firefox & reinstall it again after downloading.
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Post by lunamoon November 29th 2013, 9:07 am

Sanket , I did it and it still did not work . =/  I do not know if this helps but i am going to add some details.. My friend logged my account into the chat box so when i open the page, i was in it.  Unfortunately I can not even log out of the chat box and when i do type something , I have to refresh my page every few second to see what other people typed in it.  I can only see what I typed and what other people type when i refresh the page.  When i become inactive i log of ( which is normal) and i cant log back into the chat . (would also to appreciate everyone for attempting to help me and im thankful)
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Post by BurgerSushi December 1st 2013, 5:02 pm

Holy crap! I'm having this EXACT SAME problem! I use google chrome, not firefox, but I've tried all the same things. Nothing is working!
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Post by Ultron's Vision December 1st 2013, 5:18 pm

One of our forum members stated that he was having exactly the same issue (though he was using Google Chrome rather than Firefox), and he also told us that the problem only persists on one browser, the chat seems to be working fine on his Internet Explorer.
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Post by BurgerSushi December 1st 2013, 5:37 pm

Not for me. I tried on Firefox and Internet explorer. I even thought I might have a virus. Ran a scan, defragged, etc. I feel like I've literally tried everything. Chat isn't letting me login on either of my forums.
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Post by Ange Tuteur December 1st 2013, 5:42 pm

The chatbox runs on javascript, do any other scripts on your browsers run? Specifically the forumactif toolbar?
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Post by BurgerSushi December 1st 2013, 6:09 pm

Like the search bar where I can share things, or check notifications? No problems there.
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Post by lunamoon December 1st 2013, 6:22 pm

ok so i have figured something else while trying to log in.  When i click "log in" on the bottom of the page it will say Javascript:void(0)  I have done a little research on it but i still can not figure out why it is like that and every websites i go they have different explanations on why it says javascript:void(0)
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Post by Ultron's Vision December 1st 2013, 6:37 pm

Forumotion uses horribly obstrusive JavaScript. There are so many better ways to register such things without having to write "javascript:void(0);" (which runs with the special javascript: protocol; void() discards any side effects an expression has, so void(0); does... well, nothing. It voids 0.), but that's not part of the problem.

My forum member told me that he's getting an Uncaught ReferenceError: CB_disconnect is not defined, which can be fixed... but I will need to be on my PC to do that.

Edit: I seem to have fixed it.

Go to your Admin Panel -> Modules -> JavaScript management -> Add a new JavaScript, select "In all the pages" (name is regardless, anyway).

Copy and paste this code below.

Code:
var s=document.createElement("script");s.innerHTML="(typeof(CB_disconnect)==\"function\") || function CB_disconnect(){if ( connected ){ajax_connect('?archives', 'disconnect');clearInterval(refresh_interval);}else{ajax_connect('?archives', 'connect');try {refresh_interval = setInterval(\"refresh_chatbox('?archives');\", 5000);} catch (err) {}}}";
$(window).load(function(){
$('#frame_chatbox').contents().find('head')[0].appendChild(s);
});
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Post by BurgerSushi December 1st 2013, 8:45 pm

Didn't work for me.
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Post by Ultron's Vision December 1st 2013, 9:44 pm

Could you give me a test account and a link to your forum? It worked on my forum.
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Post by BurgerSushi December 1st 2013, 9:55 pm

Actually I just fixed it. It's a java thing.

Went to Java.com, uninstalled all java programs trough the site then re installed the newest version through the site.
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Post by lunamoon December 2nd 2013, 3:05 am

@Ultron's Vision, It did not work and i did exactly what you said and I tried uninstalling java and re-installing but it does not work..Shit
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Post by Van-Helsing December 2nd 2013, 3:08 am

lunamoon wrote:@Ultron's Vision, It did not work and i did exactly what you said and I tried uninstalling java and re-installing but it does not work..Shit
Good morning,
Could you check your Antivirus or Internet Security Program if its blocking the Javascripts etc? Try to disable these programs for few minutes and check if you can connect to chat. Probably a program disables your java runtime or overload it. Sometimes when I am using Internet Explorer I am facing the same problem but after 1-2 page refresh it being ok.

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Post by lunamoon December 2nd 2013, 3:19 am

Hi is there an easier way to check.. i am sorry i'm just kind of struggling.  Or give a quick tutorial on how to check if javascript is being blocked?
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Post by SLGray December 2nd 2013, 3:26 am



I can not log into any chat box of forumotion Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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Post by lunamoon December 2nd 2013, 3:43 am

@SL Gray.. i am still confused..
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Post by SLGray December 2nd 2013, 3:51 am



I can not log into any chat box of forumotion Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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Post by lunamoon December 2nd 2013, 4:05 am

That looks like an older version of chrome because I do not have a wrench tool and when I refresh the page, i do not have the box with an "X".Also the comments from everything were from 2011 so most likely it an older version of chrome
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