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My Forumotion Account Was Hacked Urgent

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In progress My Forumotion Account Was Hacked Urgent

Post by AnnieOverAgain on December 1st 2013, 11:17 am

Good morning,
Since this is the only means of communicating with Forumotion tech help, CS, etc that I could find, the whole community now knows I have been hacked in toEvil or Very Mad
my forumotion account is http://sugarslegacystables.forumotion.com and I am the admin. My accounts password has been changed, my email address has been changed and the option of admin sending a new password has been changed. How do I get my account back? Who do I need to speak with? What credentials do I need to prove this is my forum? Any immediate help would be greatly appreciated thank you.

AnnieOverAgain
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In progress Re: My Forumotion Account Was Hacked Urgent

Post by Ange Tuteur on December 1st 2013, 3:21 pm

Hello AnnieOverAgain,

Please see this topic for password troubles:
http://help.forumotion.com/t127211-password-problems

Ange Tuteur
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In progress Re: My Forumotion Account Was Hacked Urgent

Post by AnnieOverAgain on December 1st 2013, 3:54 pm

My password was changed
My email was changed
My settings were changed
And I need to post fifty something times in order to PM staff

AnnieOverAgain
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In progress Re: My Forumotion Account Was Hacked Urgent

Post by Ange Tuteur on December 1st 2013, 4:01 pm

You need 2 messages before you can send a private message, this is to prevent spam by PM. You can now send a PM.

Ange Tuteur
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In progress Re: My Forumotion Account Was Hacked Urgent

Post by AnnieOverAgain on December 1st 2013, 4:12 pm

Right.
Message sent to buttercup

AnnieOverAgain
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In progress Re: My Forumotion Account Was Hacked Urgent

Post by Ange Tuteur on December 1st 2013, 4:18 pm

You will have to wait tomorrow for a response as She comes back Monday.

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In progress Re: My Forumotion Account Was Hacked Urgent

Post by Jack Atlas on December 2nd 2013, 2:03 pm

its happened to me you can restore the forumhttp://www.forumotion.com/en/utils/auth.htmhowever he changed you can restor with your old password and email ok try this

Jack Atlas
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In progress Re: My Forumotion Account Was Hacked Urgent

Post by Leviosa on December 2nd 2013, 2:09 pm

Hello,

I have received your private message.
A new password has been sent. Now, you should access your forum without any problem.

Regards,

Buttercup


No help without your forum url
No support via private message



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