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Problems with Qoutes

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Solved Problems with Qoutes

Post by APE on December 9th 2013, 4:13 pm

Hi buttercup i have a problem with making a Quoting on my forum this has only just come to light from today

The problem is when you Quote a post it's not giving a gap under the Quote
Hope you understand my problem
and can help me on this one.

I think this only came as a problem after the new update.

Ape


Last edited by APE on December 19th 2013, 2:39 pm; edited 1 time in total

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Solved Re: Problems with Qoutes

Post by Luffy on December 9th 2013, 4:16 pm

try pressing this button!

to me makes my life easier!! Very Happy






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Solved Re: Problems with Qoutes

Post by APE on December 9th 2013, 4:20 pm

Marios94 wrote:try pressing this button!

to me makes my life easier!! Very Happy
You should not have to do that thou most of my members do not use that button and to ask them to keep doing that is silly there was a fix for this before and then FM fixed the problem and now its back again and this was only a problem now they have made the change to the Admin page.

yes this will be a work around but there is no need to a work round some thing that is a measly Fix on Fm's side.

Ape

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Solved Re: Problems with Qoutes

Post by Legolas on December 9th 2013, 4:38 pm

Hello,
Go to ACP ~> General ~> Messages and e-mails ~> Activate the WYSIWYG mode by default in the posts : No. Save this, now should be okay Wink !

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Solved Re: Problems with Qoutes

Post by APE on December 9th 2013, 4:44 pm

@Legolas wrote:Hello,
Go to ACP ~> General ~> Messages and e-mails ~> Activate the WYSIWYG mode by default in the posts : No. Save this, now should be okay Wink!

No thats not what we want the problem is when it's on

We do not have this turned off we always use it on our site
The problem is it was working before the update so why is it not working now.


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Solved Re: Problems with Qoutes

Post by Leviosa on December 9th 2013, 4:45 pm

@APE wrote:Hi buttercup i have a problem with making a Quoting on my forum this has only just come to light from today

The problem is when you Quote a post it's not giving a gap under the Quote
Hope you understand my problem
and can help me on this one.

I think this only came as a problem after the new update.

Ape

Hello Ape,

Your problem has been reported to our technicians. They are working on the problem.
For the moment, your users should switch to write.
We apoligize for the trouble.

Regards

Buttercup

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Solved Re: Problems with Qoutes

Post by APE on December 9th 2013, 4:48 pm

Buttercup wrote:
@APE wrote:Hi buttercup i have a problem with making a Quoting on my forum this has only just come to light from today

The problem is when you Quote a post it's not giving a gap under the Quote
Hope you understand my problem
and can help me on this one.

I think this only came as a problem after the new update.

Ape

Hello Ape,

Your problem has been reported to our technicians. They are working on the problem.
For the moment, your users should switch to write.
We apoligize for the trouble.

Regards

Buttercup

Thank you Buttercup

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Solved Re: Problems with Qoutes

Post by mkstevo on December 11th 2013, 7:39 pm

If you can follow the advice here: Fix for Quote bug it should fix the problem without the need for users do anything, or to change in or out of WYSIWIG mode. I noticed this today and have implemented the fix in the link and can confirm it has corrected the problem.

Sorry for double posting my issue, I searched for 'Quote' but unfortunately a typo crept into the title of this thread and my search didn't find it...

Maybe the threads could be merged?

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Solved Re: Problems with Qoutes

Post by APE on December 15th 2013, 7:55 pm

@mkstevo wrote:If you can follow the advice here: Fix for Quote bug it should fix the problem without the need for users do anything, or to change in or out of WYSIWIG mode. I noticed this today and have implemented the fix in the link and can confirm it has corrected the problem.

Sorry for double posting my issue, I searched for 'Quote' but unfortunately a typo crept into the title of this thread and my search didn't find it...

Maybe the threads could be merged?

The problem is not showing on IE its is on Firefox thou
that fix will only work until the tech's fix the codes made there end.

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Solved Re: Problems with Qoutes

Post by mkstevo on December 15th 2013, 8:53 pm

@APE wrote:

The problem is not showing on IE its is on Firefox thou
that fix will only work until the tech's fix the codes made there end.

Perhaps it is a Javascript for IE issue? This has worked for me on Safari for Mac, and on newer versions of Opera for Android. It isn't working on Opera Classic for Android, and presumably IE too.

Obviously, the ideal answer is for ForumMotion to find the source of the problem and repair it.

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Solved Re: Problems with Qoutes

Post by APE on December 19th 2013, 2:38 pm

This problem has been fixed now thank you
Anyone with the fix to this problem must now remove the code for the update to work right.


I would like to thank the tech staff and buttercup for the fast fix

Ape





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Solved Re: Problems with Qoutes

Post by Leviosa on December 19th 2013, 2:42 pm

Hello APE

Many thanks  Very Happy  Very Happy 
Our tech are still working hard on other updates Wink

Regards

Buttercup


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Solved Re: Problems with Qoutes

Post by SLGray on December 19th 2013, 8:55 pm

Topic Solved & Locked


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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