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Ads are displying for guests despite me paying to remove them.

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In progress Ads are displying for guests despite me paying to remove them.

Post by bizzclaw on December 15th 2013, 5:25 am

So about a month ago ads started showing up on my website again, and since we use webpages from our website in games as rule pages. Anyways I payed for the removal of ads for everyone who joins the website, which includes members and unregistered guests (in-game browsers do not support saving log-in details) anyways, despite this recent purchase, this is what one of main pages looks like:

Here is my credit history:

As you can see I purchased the removal of ads for members and guests, and for the past month this has been fine until today.Could someone please look in to this? Thank you.

forums: http://www.frostburnt.com

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In progress Re: Ads are displying for guests despite me paying to remove them.

Post by Base on December 15th 2013, 11:58 am

Hello,

I visited your forum and I did not see any adverts. Are you still seeing them?

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In progress Re: Ads are displying for guests despite me paying to remove them.

Post by SLGray on December 15th 2013, 5:56 pm

Are these users using mobile devices?



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In progress Re: Ads are displying for guests despite me paying to remove them.

Post by Leviosa on December 16th 2013, 10:40 am

Hello

As Base, I don't see any ads on your Forum.
Sometimes, there is a time between the purchase and the disappearance of ads.

Regards


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