The forum of the forums
Welcome to the Official Support Forum of Forumotion!

To take full advantage of everything offered by our forum, please log in if you are already a member, or join our community if you've not yet.



Create a free forum like this one.

unable to upload new avatars

View previous topic View next topic Go down

unable to upload new avatars

Post by S-t-e-v-e- on December 27th 2013, 9:34 pm

i'm not sure what going off but no body on my forum can upload an new avatar

S-t-e-v-e-
Forumember

Posts : 450
Reputation : 6
Language : English

Back to top Go down

Re: unable to upload new avatars

Post by Kite Trojan on December 27th 2013, 9:36 pm

Maybe it's the size. Are you sure the size is correct. If you want to change the size, maybe try this: Admin Panel>Display>Avatars>Avatar Gallery>Personal Avatar. Hope this works!

Kite Trojan
Forumember

Male Posts : 823
Reputation : 19
Language : English

http://galacticda.forumotion.com/

Back to top Go down

Re: unable to upload new avatars

Post by S-t-e-v-e- on December 27th 2013, 10:36 pm

when you up load from pc, lap top or whatever it'd doesn't matter the size is

S-t-e-v-e-
Forumember

Posts : 450
Reputation : 6
Language : English

Back to top Go down

Re: unable to upload new avatars

Post by plasticparadise on December 28th 2013, 12:01 am

We have the same problem in our Forum: http://plasticparadise.forumotion.com I have it set at max width 150 and no matter what size you try below that i.e. 100x100 or how you try to upload it -- directly from your computer or a url upload, it will not upload the avatar. It will, however, go to the default avatar which is sized at 150 width if you click "delete avatar" or whatever that option is --

plasticparadise
Forumember

Posts : 40
Reputation : 0
Language : English
Location : King George, Virginia

http://plasticparadise.forumotion.com

Back to top Go down

Re: unable to upload new avatars

Post by plasticparadise on December 28th 2013, 12:36 am

I just wanted to add that the last option "Link to an off-site Avatar" does work. We just can't upload anything. Thanks...

plasticparadise
Forumember

Posts : 40
Reputation : 0
Language : English
Location : King George, Virginia

http://plasticparadise.forumotion.com

Back to top Go down

Re: unable to upload new avatars

Post by Sera Lightheart on December 28th 2013, 4:01 am

The same problem is happening with my friend's forum. I am an admin there and since the owner doesn't have an account in this forum, I am helping him. This is the link:http://fairytailrevolution.forumotion.com/
Thanks a lot for helping ^-^
Oh smilies doesn't seem to be showing up either

Sera Lightheart
Forumember

Female Posts : 30
Reputation : 7
Language : English

http://fairytailrevolution.forumotion.com/

Back to top Go down

Re: unable to upload new avatars

Post by SLGray on December 28th 2013, 6:24 am

Are these avatars on another site? Have you tried using this option in the profile > avatar: Link to an off-site Avatar?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
Administrator
Administrator

Male Posts : 35665
Reputation : 2375
Language : English
Location : United States

http://fmthemes.forumotion.com/

Back to top Go down

Re: unable to upload new avatars

Post by Sera Lightheart on December 28th 2013, 6:58 am

Link to an off site avatar works. But uploaded avatars aren't.

Sera Lightheart
Forumember

Female Posts : 30
Reputation : 7
Language : English

http://fairytailrevolution.forumotion.com/

Back to top Go down

Re: unable to upload new avatars

Post by SLGray on December 28th 2013, 7:01 am

Has it worked before, because I seem to remember that there was a known issue with that option?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
Administrator
Administrator

Male Posts : 35665
Reputation : 2375
Language : English
Location : United States

http://fmthemes.forumotion.com/

Back to top Go down

Re: unable to upload new avatars

Post by Sera Lightheart on December 28th 2013, 7:04 am

Yes, it had worked before.

Sera Lightheart
Forumember

Female Posts : 30
Reputation : 7
Language : English

http://fairytailrevolution.forumotion.com/

Back to top Go down

Re: unable to upload new avatars

Post by SLGray on December 28th 2013, 7:25 am

Quick question: What type of link extension does these images have?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
Administrator
Administrator

Male Posts : 35665
Reputation : 2375
Language : English
Location : United States

http://fmthemes.forumotion.com/

Back to top Go down

Re: unable to upload new avatars

Post by Sera Lightheart on December 28th 2013, 7:29 am

Usually .jpg files. The problem is that the uploaded avatars look broken. People can't upload their avatars and the smilies doesn't work. The only thing that works seems to be the link to an off site avatar v.v

Sera Lightheart
Forumember

Female Posts : 30
Reputation : 7
Language : English

http://fairytailrevolution.forumotion.com/

Back to top Go down

Re: unable to upload new avatars

Post by SLGray on December 28th 2013, 7:40 am

Please post one of avatar's image URL.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
Administrator
Administrator

Male Posts : 35665
Reputation : 2375
Language : English
Location : United States

http://fmthemes.forumotion.com/

Back to top Go down

Re: unable to upload new avatars

Post by Sera Lightheart on December 28th 2013, 7:44 am

http://oi39.tinypic.com/2s9t54x.jpg Here you go. I think it could be a bug but I am not sure.

Sera Lightheart
Forumember

Female Posts : 30
Reputation : 7
Language : English

http://fairytailrevolution.forumotion.com/

Back to top Go down

Re: unable to upload new avatars

Post by SLGray on December 28th 2013, 7:50 am

Ok. I just tried to upload it to my profile from my computer. The issue is with imgfast.net. We will have to wait until Buttercup comes back and sees this topic.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
Administrator
Administrator

Male Posts : 35665
Reputation : 2375
Language : English
Location : United States

http://fmthemes.forumotion.com/

Back to top Go down

Re: unable to upload new avatars

Post by Sera Lightheart on December 28th 2013, 7:51 am

uhm I apologize for double posting but I think I should be a bit clearer maybe...What we can't do is upload images from our computer.

Sera Lightheart
Forumember

Female Posts : 30
Reputation : 7
Language : English

http://fairytailrevolution.forumotion.com/

Back to top Go down

Re: unable to upload new avatars

Post by SLGray on December 28th 2013, 7:51 am

Ok. I just tried to upload it to my profile from my computer. The issue is with imgfast.net.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
Administrator
Administrator

Male Posts : 35665
Reputation : 2375
Language : English
Location : United States

http://fmthemes.forumotion.com/

Back to top Go down

Re: unable to upload new avatars

Post by Sera Lightheart on December 28th 2013, 7:52 am

Ah Thanks a lot for your help. I really appreciate it! ^^

Sera Lightheart
Forumember

Female Posts : 30
Reputation : 7
Language : English

http://fairytailrevolution.forumotion.com/

Back to top Go down

Re: unable to upload new avatars

Post by plasticparadise on December 28th 2013, 1:41 pm

It is working this morning. I just tested it. Thanks for the help.

plasticparadise
Forumember

Posts : 40
Reputation : 0
Language : English
Location : King George, Virginia

http://plasticparadise.forumotion.com

Back to top Go down

Re: unable to upload new avatars

Post by Sera Lightheart on December 28th 2013, 1:41 pm

Aye. It's working for me too ^^

Sera Lightheart
Forumember

Female Posts : 30
Reputation : 7
Language : English

http://fairytailrevolution.forumotion.com/

Back to top Go down

Re: unable to upload new avatars

Post by SLGray on December 28th 2013, 8:29 pm

S-t-e-v-e-: Please confirm if it is working for you, too.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
Administrator
Administrator

Male Posts : 35665
Reputation : 2375
Language : English
Location : United States

http://fmthemes.forumotion.com/

Back to top Go down

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum