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Domain should not be experied!

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Pro Admin Domain should not be experied!

Post by djenitoo on January 5th 2014, 4:42 pm

Hello, my domain name was renewed several weeks ago, but now when I try to open my forum http://muse-bg.net, it says it's experied or in process of renewal? Also muse.forumotion.net don't work - redirect.

Help! This is awful for my users!Evil or Very Mad


Last edited by djenitoo on January 5th 2014, 8:22 pm; edited 1 time in total

djenitoo
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http://muse.forumotion.net

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Pro Admin Re: Domain should not be experied!

Post by SLGray on January 5th 2014, 6:14 pm

We will have to wait until the Pro Admin (Buttercup) returns from holiday. She should be able to tells us what is happening.

You are not the only one that is having domain name issues:

http://help.forumotion.com/t129521-my-forum-deleted-i-did-not-delete-it-need-urgent-help-please

http://help.forumotion.com/t129465-let-my-domain-expire-and-cant-renew


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Pro Admin Re: Domain should not be experied!

Post by EmmaSP on January 5th 2014, 7:49 pm

To get your old url working again. Go to admin panel, general tab and click on forum address.
Click on the personalised domain name tab and put a check mark in no for the redirect option. Don't forget to hit save.
Yourmuse.forumotion.net should work after that.

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Pro Admin Re: Domain should not be experied!

Post by djenitoo on January 5th 2014, 8:19 pm

I can't access my admin panel? It's redirecting me. How do you do it?

djenitoo
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Pro Admin Re: Domain should not be experied!

Post by EmmaSP on January 5th 2014, 8:47 pm

Have you tried accessing viahttp://www.forumotion.com/en/utils/

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Pro Admin Re: Domain should not be experied!

Post by djenitoo on January 5th 2014, 10:08 pm

Thank you but I don't remember my first password. Sad

djenitoo
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Pro Admin Re: Domain should not be experied!

Post by EmmaSP on January 5th 2014, 10:14 pm

Aww no, sorry I can't help any further. I hope we get it sorted soon x

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Pro Admin Re: Domain should not be experied!

Post by djenitoo on January 5th 2014, 10:33 pm

Thank you for your help. : )

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Pro Admin Re: Domain should not be experied!

Post by Leviosa on January 8th 2014, 12:18 pm

@djenitoo wrote:Hello, my domain name was renewed several weeks ago, but now when I try to open my forum http://muse-bg.net, it says it's experied or in process of renewal? Also muse.forumotion.net don't work - redirect.

Help! This is awful for my users!Evil or Very Mad
Hello

We are working on the problem.

Thanks for your understanding

Regards


No help without your forum url
No support via private message



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Pro Admin Re: Domain should not be experied!

Post by SLGray on January 8th 2014, 6:17 pm



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