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can't run my forum, i not delete it

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Solved can't run my forum, i not delete it

Post by delicious on January 6th 2014, 9:52 am

hello Smile yesterday I go to my forum www.soothesoul.net and everything was good.
today I have this message, when I try open forum:
http://www.forumlt.com/lt/search/www.soothesoul.net
"The forum www.soothesoul.net doesn't exist.
Verify the internet address you typed : www.soothesoul.net,
and try again if there is a mistake.
It is possible that the administrator has chosen to delete it."

I didn't delete forum, and not another admin delete it, cuz i was one admin. Where is the problem, why i can't open forum?
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Solved Re: can't run my forum, i not delete it

Post by SLGray on January 6th 2014, 9:54 am

What was the link before you used a domain name?


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Solved Re: can't run my forum, i not delete it

Post by delicious on January 6th 2014, 10:58 am

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Solved Re: can't run my forum, i not delete it

Post by delicious on January 7th 2014, 9:44 am

bump :|
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Solved Re: can't run my forum, i not delete it

Post by Selvester on January 7th 2014, 10:04 am

Were you the founder? Only the founder can delete the forum. If you were and you did not delete you can try to recover it through utils. See this topic for more information;

http://help.forumotion.com/t9692-the-utilities-backup-and-restore

If you were not the founder then it could be just as you said... The founder decided to delete the forum, though it would have been nice if they informed others of this.

EDIT: After looking through some other credit and domain name problems it appears that there have been several others recently experiencing this problem. These cases all seem connected to members who have purchased domain names. If your the founder and did not delete the forum there may not be anything that can be done at this time other than wait for Buttercups vacation to end and for her to return.
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Solved Re: can't run my forum, i not delete it

Post by Jophy on January 7th 2014, 3:28 pm

delicious wrote:www.soothesoul.forumlt.com

how I remember
Hello,

According to my tools, the forum is deleted, the founder may have deleted it.
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Solved Re: can't run my forum, i not delete it

Post by delicious on January 7th 2014, 6:29 pm

you mean www.soothesoul.forumlt.com this forum administrator?
no, cuz I'am only one admin, and I realy dont delete it.
http://help.forumotion.com/t9692-the-utilities-backup-and-restore I try do all things here, but nothing change :|
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Solved Re: can't run my forum, i not delete it

Post by SLGray on January 7th 2014, 8:31 pm

Are you the one who created the forum?


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Solved Re: can't run my forum, i not delete it

Post by delicious on January 7th 2014, 10:06 pm

yes I'am the one. later I added admins to help, but I remove it after this sh** Smile
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Solved Re: can't run my forum, i not delete it

Post by SLGray on January 7th 2014, 10:21 pm

You should have receive some emails about the deletion.


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Solved Re: can't run my forum, i not delete it

Post by delicious on January 7th 2014, 11:18 pm

no one, i checked my all e-mails, no one letters
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Solved Re: can't run my forum, i not delete it

Post by SLGray on January 8th 2014, 1:10 am

Let's make sure that we are on the same page:

So you created this forum by using your email address, and you used your password?


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Solved Re: can't run my forum, i not delete it

Post by Jophy on January 8th 2014, 4:35 am

So you are able to log in via the utilities? Can you post the link of the forum that's displayed on the utilities just to be sure, so we can verify the status of the forum, there's a possibility that it might have been banned.
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Solved Re: can't run my forum, i not delete it

Post by delicious on January 8th 2014, 7:21 am

SLGray, yes, I one created my forum with my email and my password.
Jophy, I had opportunity change email adress to domain adress. www.soothesoul.net I chosen this. But that was a long time ago, that now I even can't remember my first adress. And why forum should it be banned? He has been inactive for some time, but when I want do active forum, happend this, that I can't even run web.
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Solved Re: can't run my forum, i not delete it

Post by Jophy on January 8th 2014, 7:24 am

Ok, thank you for clearing that up, a forum that is inactive for 6 months or more are deleted, that might be the case here.
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Solved Re: can't run my forum, i not delete it

Post by SLGray on January 8th 2014, 10:54 am

Do you mean inactive as you created the forum and nothing (no members, no posts, etc.) was done to for a long time?


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Solved Re: can't run my forum, i not delete it

Post by delicious on January 8th 2014, 12:30 pm

yeah, its was inactive, but last day we post some message into forum, and another members was online. a lot of message posted until that inactive, but members log on sometimes to see forum. and how i said, last days we post messages
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Solved Re: can't run my forum, i not delete it

Post by Shadow on January 8th 2014, 2:11 pm

Hello Delicious

We are working on domain name issue as you can see on this announcement:
http://help.forumotion.com/t129617-only-topic-my-domain-name-is-not-available#868258

Thanks for your understanding

Regards


No help without your forum url
No support via private message


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Solved Re: can't run my forum, i not delete it

Post by delicious on January 8th 2014, 2:59 pm

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Solved Re: can't run my forum, i not delete it

Post by SLGray on January 8th 2014, 6:19 pm



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Solved Re: can't run my forum, i not delete it

Post by delicious on January 8th 2014, 7:12 pm

ok, thx Smile
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Solved Re: can't run my forum, i not delete it

Post by marvin89 on January 8th 2014, 8:03 pm

I am unable to run my forum. Search stays searching and have a blank white page. What is the problem and how do I fix it?

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Solved Re: can't run my forum, i not delete it

Post by SLGray on January 8th 2014, 11:13 pm

marvin89 wrote:I am unable to run my forum. Search stays searching and have a blank white page. What is the problem and how do I fix it?
Please do not post in a topic that is not related to your issue/question.


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Solved Re: can't run my forum, i not delete it

Post by delicious on January 9th 2014, 4:16 pm

thx for everyone ^^ now it's opened Smile
solved Smile
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Solved Re: can't run my forum, i not delete it

Post by SLGray on January 9th 2014, 6:18 pm

Topic Solved & Locked


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