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Domain Name Locked

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Solved Domain Name Locked

Post by 0ldcat on January 7th 2014, 1:35 pm

One for the Administrators please.

I have renewed my Domain Name (through forumotion), in good time. However, now GoDaddy have locked the forum down pending renewal or deletion affraid!

I have no access to my forum, which has been happily flowing along here on forumotionsince November 2008, and elsewhere from 2001.


Having contacted GoDaddy, they areplacing "the ball" firmlyinForumotions' half of the court.

Could one of the Administrators look into this please. I have PM'd Buttercup, buthave since beenlead to believe (s)he is away on leave/holiday. I can forward (copy/paste/send), this PM to another Admin upon request.


Thanks for your attention to this matter.
Best regards

0ldcat,
(forum domain name in open upon admin request)


Edit: Asper admin request Domain Name is. . . www.yamaha-thundercats.org


Last edited by 0ldcat on January 9th 2014, 12:35 am; edited 2 times in total
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Solved Re: Domain Name Locked

Post by Jophy on January 7th 2014, 4:14 pm

Hello,

Our pro admin is still on leave, she'll be back next Wednesday. I will be marking this topic for her notice.
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Solved Re: Domain Name Locked

Post by sphillips on January 7th 2014, 6:09 pm

Hi,

Is it possible the forward on our aforumfree.com domain be changed from the Godaddy domain we have through you to direct straight to the forum? Would help till it can get it resolved next week - much appreciated.

-Steve

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Solved Re: Domain Name Locked

Post by EmmaSP on January 7th 2014, 6:22 pm

Have you tried accessing viahttp://www.forumotion.com/en/utils/
To get your old url working again. Go to admin panel, general tab and click on forum address.
Click on the personalised domain name tab and put a check mark in no for the redirect option. Don't forget to hit save.
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Solved Re: Domain Name Locked

Post by sphillips on January 7th 2014, 6:30 pm

Thank you, will give that a try thumleft

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Solved Re: Domain Name Locked

Post by Shadow on January 8th 2014, 12:21 pm

@0ldcat wrote:One for the Administrators please.

I have renewed my Domain Name (through forumotion), in good time. However, now GoDaddy have locked the forum down pending renewal or deletion affraid!

I have no access to my forum, which has been happily flowing along here on forumotionsince November 2008, and elsewhere from 2001.


Having contacted GoDaddy, they areplacing "the ball" firmlyinForumotions' half of the court.

Could one of the Administrators look into this please. I have PM'd Buttercup, buthave since beenlead to believe (s)he is away on leave/holiday. I can forward (copy/paste/send), this PM to another Admin upon request.


Thanks for your attention to this matter.
Best regards

0ldcat,
(forum domain name in open upon admin request)
Hello

We are working on the problem.
Thanks for your understanding

Buttercup


No help without your forum url
No support via private message


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Solved Re: Domain Name Locked

Post by sphillips on January 8th 2014, 1:53 pm

Many thanks Buttercup, welcome back.

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Solved Re: Domain Name Locked

Post by 0ldcat on January 8th 2014, 2:13 pm

@sphillips wrote:Many thanks Buttercup, welcome back.

+1 thank you Buttercup,

Hope you had a good holiday. Welcome home Smile
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Solved Re: Domain Name Locked

Post by SLGray on January 8th 2014, 6:16 pm



When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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Solved Re: Domain Name Locked

Post by sphillips on January 8th 2014, 10:19 pm

Buttercup, many thanks we are back online.

post marked as Solved please

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Solved Re: Domain Name Locked

Post by SLGray on January 8th 2014, 11:11 pm

Oldcat is this solved for you?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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Solved Re: Domain Name Locked

Post by 0ldcat on January 9th 2014, 12:34 am

Yes SLGrey
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Solved Re: Domain Name Locked

Post by Jophy on January 9th 2014, 2:26 am

Solved & Locked
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