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Domain Name Renewal Now Blocked ???

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Domain Name Renewal Now Blocked ???

Post by 0ldcat on January 8th 2014, 2:19 am

One for the administrators Please.

Recently, due to high membership and traffic my forumsDomain Name was very generously offered via Forumotion.An offerI gratefully accepted.

So my forum (address on request from an admin), Domain Name was renewed in good time through the ACP with Forumotion Administration. There were a few days while this process took place and was completed.
See Screen Shot bellow:



Even had there been a problem with payment, enough credits were/are in hand to cover renewal costs.

However, Monday 6th Jan dawns to :- (see bellow screen shot)




It would seem GoDaddy have locked me and my entire membership out of the forum pending either "renewal" (which I thought was sorted), or DELETION affraid!!.

Please could one of the Forumotion Administration Staff investigate and rectify this (perhaps), simple administrative oversight. I have PM'd "Buttercup" 24 hours ago, but have since been lead to believe she is absent on leave/holiday.
I could of course re direct this PM as it has not been picked up, read or actioned by an administrator as yet.

This is the second time of posting this thread (24 hour elapse between postings). The previous one has been mysteriously deleted, with neither reply, explanationnor action.

I trust the same will not happen again ?I look forward to hearing from you.

Thank you for your attention to this matter and your looking into it.

Best regards
0ldcat.

0ldcat
Forumember

Male Posts : 60
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Location : Nottingham - UK

http://www.yamaha-thundercats.org

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Re: Domain Name Renewal Now Blocked ???

Post by SLGray on January 8th 2014, 2:32 am

It has not been deleted. It was moved to the correct section: http://help.forumotion.com/t129590-domain-name-locked

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SLGray
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Administrator

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