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#790 Profile, registration date & avatar change

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In progress #790 Profile, registration date & avatar change

Post by neukrotiva on January 13th 2014, 9:11 pm

First topic message reminder :

Dear Sir,

My name is Neu and I am a super administrator and owner of the forum CroFriends ( http://www.crofriends.com/ ). Account of one of our moderators ( username: Margarita_Bulgakova ) has probably been hacked. The date of registration has been changed to 1st of January 1970 and all data of the profile, including nickname and avatar has disappeared (example: http://www.crofriends.com/t18366-citat-mjeseca).

Is there any possibility to restore the account? I've tried to do a backup, but unfortunately I don't remember my password, so could you please send me a new one.

Sincerely,
Neu

please help Sad

www.crofriends.com

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In progress Re: #790 Profile, registration date & avatar change

Post by neukrotiva on January 15th 2014, 9:27 pm

polly88@net.hr is email form margarita_bulgakova (no nick now).

please help
When the admin panel to search enroll polly88@net.hr writes that does not exist.


does not display nor the themes author (margarita_bulgakova)
http://www.crofriends.com/f261-natjecaj-knjizevnosti
http://www.crofriends.com/f244-gramatika-pravopis-jezikoslovlje

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In progress Re: #790 Profile, registration date & avatar change

Post by Sir Chivas™ on January 15th 2014, 9:42 pm

I didn't say to post the email here, I've removed it for security purposes. So, when search this user up with this email, it didn't come up, correct?



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In progress Re: #790 Profile, registration date & avatar change

Post by neukrotiva on January 15th 2014, 9:47 pm

Yes.
writes that does not exist.Sad

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In progress Re: #790 Profile, registration date & avatar change

Post by Sir Chivas™ on January 15th 2014, 9:59 pm

Okay,

Can you ask the user if (s)he can see this following part when clicking on the following link below:
http://www.crofriends.com/profile?mode=editprofile after clicking it, there will be some information, just like this: http://awesomescreenshot.com/0b727maved

Is there any username shown?



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In progress Re: #790 Profile, registration date & avatar change

Post by neukrotiva on January 15th 2014, 10:17 pm

yes.




not showing nick margarita_bulgakova
does not display profile margarita_bulgakova
does not display email address margarita_bulgakova
I can not get into the profile margarita_bulgakova

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In progress Re: #790 Profile, registration date & avatar change

Post by Sir Chivas™ on January 15th 2014, 10:36 pm

This is incredibly weird, try this:

ACP >> General >> Forum >> Configuration >> Scroll down Resynchronize your forum.



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In progress Re: #790 Profile, registration date & avatar change

Post by neukrotiva on January 15th 2014, 11:07 pm

@SLGray wrote:Administration Panel > Users & Usergroups > Users > Search Users

Administration Panel > General > Forum > Configuration
Scroll to the bottom.


Resyn Member:

It basically can fix glitches and errors.

@neukrotiva wrote:nothing Sad

step 1


step 2



step 3



-------------------------------------------


step 1


step 2



@ p.s. phpBB3 forum

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In progress Re: #790 Profile, registration date & avatar change

Post by Sir Chivas™ on January 15th 2014, 11:18 pm

The forum not the user.



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In progress Re: #790 Profile, registration date & avatar change

Post by neukrotiva on January 15th 2014, 11:23 pm

I'm.



But no Margarita.

link: http://www.crofriends.com/t18366-citat-mjeseca

firs post in topic

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In progress Re: #790 Profile, registration date & avatar change

Post by Sir Chivas™ on January 15th 2014, 11:31 pm

Let's wait until Buttercup see's this, hopefully she can do something about it.



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In progress Re: #790 Profile, registration date & avatar change

Post by neukrotiva on January 15th 2014, 11:33 pm

Okay. Thank you for your efforts.

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In progress Re: #790 Profile, registration date & avatar change

Post by Leviosa on January 16th 2014, 9:58 am


Hello,

I have asked to other Forumotion Support and some French forum had the same problem.
I have made an user backup of your forum.

If you are not able to see this user by the end of the day. Please report a comment here + a PM.

Thanks in advance


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In progress Re: #790 Profile, registration date & avatar change

Post by neukrotiva on January 16th 2014, 9:13 pm

Buttercup wrote:

Hello,

I have asked to other Forumotion Support and some French forum had the same problem.
I have made an user backup of your forum.

If you are not able to see this user by the end of the day. Please report a comment here + a PM.

Thanks in advance

Nothing,
first post in topic:
http://www.crofriends.com/t18280-glasanje-za-citat-tjedna
Sad

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In progress Re: #790 Profile, registration date & avatar change

Post by SLGray on January 17th 2014, 1:57 am

Does the username appear in the memberlist?


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In progress Re: #790 Profile, registration date & avatar change

Post by SajjadKhan on January 17th 2014, 2:19 pm

I have the same problem.. My username disappeared from the from here is the screenshot.. For your information the user name was SajjadKhan and also member of group "website team", further more i am the admin of the forum and username is _love_

Image 1


Image 2

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In progress Re: #790 Profile, registration date & avatar change

Post by Jophy on January 17th 2014, 5:09 pm

@SajjadKhan wrote:I have the same problem.. My username disappeared from the from here is the screenshot.. For your information the user name was SajjadKhan and also member of group "website team", further more i am the admin of the forum and username is _love_

Image 1


Image 2
Hello,

Please provide a link to your forum. Thanks.

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In progress Re: #790 Profile, registration date & avatar change

Post by neukrotiva on January 17th 2014, 11:08 pm

@SLGray wrote:Does the username appear in the memberlist?
Of course not Sad

this is new acc. Sad


She's waiting for your old account, I hope you can fix it.
Old acc not working:
http://www.crofriends.com/t18366-citat-mjeseca


The point is that if you can not find a technical solution to this problem, tomorrow it could happen to me, to you, someone else. Accordingly, any nick is equally important and of great importance to fix the problem and return to my old nick moderator Margarita_Bulgakova. Each person love your Nick and of course that did not also have a nick that you love and get second and start of zero posts. Behind her (Margarita_Bulgakova) old nick remained written record, profound thoughts, fool around, dear things ..

My members really really really love my forum. Some of my members have more than 20,000 posts. What if this happens to some of them? It is very important to fix this problem and finding made ​​solution.

My members are like family. Each member is important. And all of us it is important to go back to the old nick Margarita_Bulgakova for her next month a year on the forum.

I am afraid that this would happen to me and that you will not know the fix?
This is my acc


I hope I have not written in vain.


Forumotion, you are the best, you can do i't, fix this shit
sorry for the expression Very Happy

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In progress Re: #790 Profile, registration date & avatar change

Post by SajjadKhan on January 18th 2014, 7:29 am

@Jophy wrote:
@SajjadKhan wrote:I have the same problem.. My username disappeared from the from here is the screenshot.. For your information the user name was SajjadKhan and also member of group "website team", further more i am the admin of the forum and username is _love_

Image 1


Image 2
Hello,

Please provide a link to your forum. Thanks.

Dear my forum address is urdufun.heavenforum.org Thanks

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In progress Re: #790 Profile, registration date & avatar change

Post by Jophy on January 18th 2014, 9:00 am

Thread moved to 'Need a Technician' Forum.

We will need to wait on Monday and see if Buttercup has a news on the problem.

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In progress Re: #790 Profile, registration date & avatar change

Post by SajjadKhan on January 20th 2014, 6:48 am

Any Updateeee ?

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In progress Re: #790 Profile, registration date & avatar change

Post by SLGray on January 20th 2014, 6:51 am

@SajjadKhan wrote:Any Updateeee ?
We have to wait until Buttercup comes later.


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Never post your email in public.


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In progress Re: #790 Profile, registration date & avatar change

Post by SajjadKhan on January 23rd 2014, 12:49 pm

When will Buttercup come ??

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In progress hello

Post by jorgovan123 on January 23rd 2014, 1:17 pm

Im sorry for spamming here but i cant access to my moderator profile on my forum, it says wrong password and when i click to send me new password it says that it is not allowed and that i can change that in admin panel. The problem is that there are no admins on forum. I deleted site and then get back and since then i cant access to my profile and all people that was admins are no longer admins. I found here that the solution is to send pm to admins on forumotion but i cant send them pm because i dont have enoughpermissions to send pm.
Can someone please contant me here or on my email, my email is Email Removed and forum name is lijepanasazvjezda.serbianforum.info.
I hope that you can understand what im saying, english is not my first language.

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In progress Re: #790 Profile, registration date & avatar change

Post by SLGray on January 23rd 2014, 4:50 pm

@jorgovan123 wrote:Im sorry for spamming here but i cant access to my moderator profile on my forum, it says wrong password and when i click to send me new password it says that it is not allowed and that i can change that in admin panel. The problem is that there are no admins on forum. I deleted site and then get back and since then i cant access to my profile and all people that was admins are no longer admins. I found here that the solution is to send pm to admins on forumotion but i cant send them pm because i dont have enoughpermissions to send pm.
Can someone please contant me here or on my email, my email is Email Removed and forum name is lijepanasazvjezda.serbianforum.info.
I hope that you can understand what im saying, english is not my first language.
Please read this - http://help.forumotion.com/t127211-password-problems-lost-your-founder-s-password . You will need two posts to send a pm.

Never post your email address on a PUBLIC forum. I removed your email address from your post for your safety.


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Never post your email in public.


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In progress Re: #790 Profile, registration date & avatar change

Post by jorgovan123 on January 23rd 2014, 4:52 pm

ok. thank you.

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In progress Re: #790 Profile, registration date & avatar change

Post by Jophy on January 24th 2014, 4:25 am

@SajjadKhan wrote:When will Buttercup come ??
She will come when she's back to work(during weekdays), to keep the topic alive, I suggest you to make a regular bump(separated by 24 hours). Thanks.

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In progress Re: #790 Profile, registration date & avatar change

Post by Leviosa on January 24th 2014, 10:58 am

@SajjadKhan wrote:
@Jophy wrote:
@SajjadKhan wrote:I have the same problem.. My username disappeared from the from here is the screenshot.. For your information the user name was SajjadKhan and also member of group "website team", further more i am the admin of the forum and username is _love_

Image 1


Image 2
Hello,

Please provide a link to your forum. Thanks.

Dear my forum address is urdufun.heavenforum.org Thanks

Hello,

I have made a user backup. Could you please let me know if your username now appears on the forum please.

Thanks


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In progress Re: #790 Profile, registration date & avatar change

Post by neukrotiva on January 24th 2014, 11:07 pm

what is my problem?
first post in topic:
http://www.crofriends.com/t18366-citat-mjeseca

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In progress Re: #790 Profile, registration date & avatar change

Post by neukrotiva on January 29th 2014, 6:58 pm

I need backup member because my member Kapetan Kirk today deleted, please, backup member my forum

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In progress Re: #790 Profile, registration date & avatar change

Post by SajjadKhan on February 28th 2014, 12:04 pm

Buttercup wrote:
@SajjadKhan wrote:
@Jophy wrote:
@SajjadKhan wrote:I have the same problem.. My username disappeared from the from here is the screenshot.. For your information the user name was SajjadKhan and also member of group "website team", further more i am the admin of the forum and username is _love_

Image 1


Image 2
Hello,

Please provide a link to your forum. Thanks.

Dear my forum address is urdufun.heavenforum.org Thanks

Hello,

I have made a user backup. Could you please let me know if your username now appears on the forum please.

Thanks
Dear buttercup the user (sajjadkhan) is still not showing in forum. please help

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