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Chatbox Problems

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Solved Chatbox Problems

Post by softwhisper on January 14th 2014, 11:03 am

Hi I hope posting a new topic on this subject is ok I couldnt find a post covering my problem, I have validated the chat box and it is sitting at the bottom of my homepage, but it is saying you are disconnected and I dont know how to solve the problem, would be grateful for your help thank you

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Solved Re: Chatbox Problems

Post by Ange Tuteur on January 14th 2014, 11:10 am

Hello ,

Have you clicked the link in the right hand corner on the head of the chatbox which says 'log in' ?



This will log you into the chatbox.

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Solved Re: Chatbox Problems

Post by softwhisper on January 14th 2014, 11:38 am

Hi thank you for replying, I dont have a chat box like the sample you showed me, all I have is a black area, I enclose the link to my forum for you

http://softwhisper.forumotion.com/

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Solved Re: Chatbox Problems

Post by SLGray on January 14th 2014, 7:07 pm

Guests will not be able to use the chatbox. Please post a screenshot of the chatbox.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Solved Re: Chatbox Problems

Post by softwhisper on January 14th 2014, 7:57 pm



Hope this helps thank you

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Solved Re: Chatbox Problems

Post by Jophy on January 15th 2014, 9:27 am

Hello,

I can't see the image clearly, so the problem is the 'Log in' doesn't show for you on the chatbox?

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Solved Re: Chatbox Problems

Post by softwhisper on January 15th 2014, 10:59 am

Yes t6hat is the problem, also it is black unlike the sample you showed me, I am unable to see, Refresh, Archives or log in, thank you for your help

softwhisper
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Solved Re: Chatbox Problems

Post by Ange Tuteur on January 15th 2014, 11:05 am

Hello ,

I have checked your stylesheet for the problem and have found the cause :
Administration Panel > Display > Pictures and colors > Colors > CSS stylesheet
Code:
body {
margin:30px !important
}

Removing that from your CSS should fix your problem. Smile

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Solved Re: Chatbox Problems

Post by softwhisper on January 15th 2014, 12:24 pm

Thank you so much problem solved

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Solved Re: Chatbox Problems

Post by Sir Chivas™ on January 15th 2014, 2:47 pm

Topic Solved & Locked.



Attention!
- Please provide your forum URL at all times.
- When the issue is solved, please mark it as solved.



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