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User Name Dissappeared

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In progress User Name Dissappeared

Post by BryceSun January 14th 2014, 2:28 am

Suddenly the user name is gone, all the posts are still in the forum, he does our main posting... but his user name is gone from the forum post and from the member list in order to send him messages. He did NOT delete his account, it was just suddenly gone today.

Did he lose his messages too? Is there a way to reactivate it? Can you do last known good configuration? Please help.

Thanks.
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In progress Re: User Name Dissappeared

Post by SLGray January 14th 2014, 2:30 am

Is this similar to this - https://help.forumotion.com/t129754-hacking-my-forum ?

This has been reported to the Pro Admin.


User Name Dissappeared Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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In progress RE: User Name Dissappeared

Post by BryceSun January 14th 2014, 5:56 am

User Name Dissappeared <a href=User Name Dissappeared Missin12" />

Yes .. it seems they are having the same issue... and it sounds like it is the same role.. our missing user is our main poster... the moderator... so it seems like a system wide glitch that is unresolved and taking out main moderator information.
You will see in the image above... user names next to their online status dots..the places where there is just a red dot is where our moderator, the main user in question .. his name USED to be...
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In progress Re: User Name Dissappeared

Post by Shadow January 14th 2014, 10:38 am

Hello

Could you please give me the URL of your forum and the username that disappears please?

Thanks in advance
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In progress RE: User Name Dissappeared

Post by BryceSun January 14th 2014, 10:56 am

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In progress Re: User Name Dissappeared

Post by Shadow January 14th 2014, 11:32 am

What is the username that disappears please?
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In progress RE: User Name Dissappeared

Post by BryceSun January 14th 2014, 12:37 pm

Parker Tylman
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