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I have forgotten my password, Administrator of forum

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Sir. Mayo
cecesaun1
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Solved I have forgotten my password, Administrator of forum

Post by cecesaun1 January 11th 2014, 5:27 am

Hello,
  I've scanned this forum to see if I can solve this on my own but I can't.  I just changed my password last night and I forgot to write it down. Now I can't remember and I've tried several options. I don't have my forum set to get my password via email due to my site being hacked previously, thus my reason for changing my password regularly. 
Is there any way I can retrieve my password or get onto my site so I can reset with a new password?

Thanks so much,

Cecesaun1/Administrator Cstyles Sims 3 Forum
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Solved Re: I have forgotten my password, Administrator of forum

Post by Sir. Mayo January 11th 2014, 5:30 am

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Solved Re: I have forgotten my password, Administrator of forum

Post by Jophy January 11th 2014, 7:37 am

Hello,

You can send the request to me, as our pro administrator don't work on weekends.
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Solved I currently am having the same password problem.

Post by icLogic January 13th 2014, 12:48 am

I am the founder of www.iclogic.org   and I've created a forum through your organization. 

I had initially set up a administration acct, however, I checked the box that says not to allow administration password resets.. I need to get in and uncheck the box for future related problems. I would love to follow buttercups step by step process to solidofying this situation,   

      however, I am unable to because I haven't met the posting requirements to allow me to PM someone..
That is def. something that should be changed on your guy's part, considering some people don't have common problems that require them to go to a forum support. 

 But when they do, They would just rather message a worker and get the answer they wish..   Either way.. I need help now, and now I have a need to contact support.... 

  Could someone get back to me As soon as Possible.     My direct email is Email Removed
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Solved Re: I have forgotten my password, Administrator of forum

Post by SLGray January 13th 2014, 12:55 am

icLogic wrote:I am the founder of www.iclogic.org   and I've created a forum through your organization. 

I had initially set up a administration acct, however, I checked the box that says not to allow administration password resets.. I need to get in and uncheck the box for future related problems. I would love to follow buttercups step by step process to solidofying this situation,   

      however, I am unable to because I haven't met the posting requirements to allow me to PM someone..
That is def. something that should be changed on your guy's part, considering some people don't have common problems that require them to go to a forum support. 

 But when they do, They would just rather message a worker and get the answer they wish..   Either way.. I need help now, and now I have a need to contact support.... 

  Could someone get back to me As soon as Possible.     My direct email is Email Removed
I removed your email addresses from your post for your safety.  Never post them on a PUBLIC forum.  Please read this - https://help.forumotion.com/t127211-password-problems-lost-your-founder-s-password .  You will need one more post to send a pm.


I have forgotten my password, Administrator of forum Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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Solved Re: I have forgotten my password, Administrator of forum

Post by icLogic January 13th 2014, 1:58 am

I appreciate it, however I wouldn't be too concerned with someone seeing my personal email address... 

All of my stuff is securely setup.. Email address is encrypted, and is backed up by a team of professionals
in an industry with many lawyers to back it up.. 

Still thank you for the form of customer service. 

P.S. that email address isn't whats registered
for my forum either.
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Solved Re: I have forgotten my password, Administrator of forum

Post by SLGray January 13th 2014, 5:18 am

Please send pm to one of the listed staff members in the link I posted.


I have forgotten my password, Administrator of forum Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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Solved I've already done that siR

Post by icLogic January 13th 2014, 5:32 am

I've already done that siR..
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Solved Re: I have forgotten my password, Administrator of forum

Post by Derri January 13th 2014, 5:45 am

icLogic wrote:I've already done that siR..

Then please wait patiently for a response Very Happy
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Solved Re: I have forgotten my password, Administrator of forum

Post by Jophy January 13th 2014, 6:03 am

Hello,

When sending a request for a new password, please remember to send the necessary details that is provided on the guidelines above(link provided by SLGray). This is for us to process your request. Thank you for understanding.
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Solved Re: I have forgotten my password, Administrator of forum

Post by Jophy January 17th 2014, 2:24 am

As this is already being handled on PM, this topic will be locked.
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