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Another "Sorry, but this e-mail address is invalid."

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Solved Another "Sorry, but this e-mail address is invalid."

Post by RobertSF on January 19th 2014, 2:22 am

Several people tell me they can't register. I thought they were lying, but I tested it, and it's true. Perfectly valid addresses are rejected at the registration form where the user types the password the second time to verify.

I searched the forum here, and it's apparently a well-known problem having to do with spam filters, and apparently it can only be solved for each forum account on a domain by domain basis.

Well, the forum is openhearts.forumotion.com. The domain is all of them. I want anybody from any domain to be able to register. Spam is not a problem for me because I already validate users manually, so nobody becomes a member without my permission.

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Solved Re: Another "Sorry, but this e-mail address is invalid."

Post by Sir Chivas™ on January 20th 2014, 5:19 am

Hi,

Its similar to this issue: http://help.forumotion.com/t106305-registration-email-error-sorry-but-this-e-mail-address-is-invalid

I'll report it to our pro-admin, that way she can check if the email they're using isn't in the blacklist. Please wait patiently. Can you please provide your forum URL? Thank you.



Attention!
- Please provide your forum URL at all times.
- When the issue is solved, please mark it as solved.



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Solved Re: Another "Sorry, but this e-mail address is invalid."

Post by Leviosa on January 20th 2014, 12:28 pm

Hello

I am checking your forum. We're working on the problem
I will let you know.

Thanks for your understanding

EDIT: the problem seems to be solved. I manage to register properly:




Ask your newcomers to try again.

Thanks


No help without your forum url
No support via private message



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Solved Re: Another "Sorry, but this e-mail address is invalid."

Post by RobertSF on January 22nd 2014, 3:11 am

Buttercup wrote:Hello

I am checking your forum. We're working on the problem
I will let you know.

Thanks for your understanding

EDIT: the problem seems to be solved. I manage to register properly:

Thank you, Buttercup!

Problem solved, and this thread can be closed.:wouhou:

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Solved Re: Another "Sorry, but this e-mail address is invalid."

Post by SLGray on January 22nd 2014, 3:29 am

Topic Solved & Locked


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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