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Can't Access My Forum

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Solved Can't Access My Forum

Post by Tony M on February 4th 2014, 5:34 pm

I can't access my forum at all with my Admin logon and Password. The Utilities does not work for me either.

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Solved I saw the FAQ now

Post by Tony M on February 4th 2014, 5:35 pm

I tried utilities that does not work for me.

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Solved Re: Can't Access My Forum

Post by Ange Tuteur on February 4th 2014, 5:36 pm

Hello Tony M,

Please see this topic for password problems :
http://help.forumotion.com/t127211-password-problems-lost-your-founder-s-password

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Solved Re: Can't Access My Forum

Post by Tony M on February 4th 2014, 5:41 pm

@Ange Tuteur wrote:Hello Tony M,

Please see this topic for password problems :
http://help.forumotion.com/t127211-password-problems-lost-your-founder-s-password
Thanks Ange the Utilities does not work for me either which I don't understand since I am using my correct logon and password. I sent a PM to Buttercup is that o.k.?

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Solved Re: Can't Access My Forum

Post by Ange Tuteur on February 4th 2014, 5:43 pm

Yes, that is fine. Wink

If she does not respond today, she should respond tomorrow.

Have you tried using your forum address + creation password ?

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Solved Re: Can't Access My Forum

Post by Tony M on February 4th 2014, 5:46 pm

@Ange Tuteur wrote:Yes, that is fine. Wink

If she does not respond today, she should respond tomorrow.

Have you tried using your forum address + creation password ?
Yes it tells me: The login and the password you specified are wrong.

I tried using my creation e-mail as well with the same prompt. Its odd since I am using the correct logon and password I wonder what happened?

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Solved Re: Can't Access My Forum

Post by Sir Chivas™ on February 4th 2014, 6:00 pm

Please refrain from using bold and color font, thank you.



Attention!
- Please provide your forum URL at all times.
- When the issue is solved, please mark it as solved.



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Solved Re: Can't Access My Forum

Post by SLGray on February 4th 2014, 6:39 pm

Have you changed your founder account on your forum? If you have, it does not change it in the utilities. So you will need to use the original password you created when you created the forum.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Solved Thank You

Post by Tony M on February 4th 2014, 7:37 pm

Thank you all for your help, I have resolved my password problem and am able to access the board.

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Solved Re: Can't Access My Forum

Post by SLGray on February 5th 2014, 1:45 am

Topic Solved & Locked


When your topic has been solved, ensure you mark the topic solved.
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