The forum of the forums
Welcome to the Official Support Forum of Forumotion!

To take full advantage of everything offered by our forum, please log in if you are already a member, or join our community if you've not yet.



Create a free forum like this one.

Help with Deletion

Page 1 of 2 1, 2  Next

View previous topic View next topic Go down

Solved Help with Deletion

Post by Corrie on February 8th 2014, 2:12 pm

I deleted my forum earlier today and had to restore it again as I had forgotten to take down some information.        It will not now let me delete it, as it will not allow me to log in!   The forum is still "live".  Please help.

Edit to correct initial post - I decided to keep the forum but do a name change and will return to it when family illness allow.


Last edited by Corrie on February 14th 2014, 10:27 pm; edited 1 time in total

Corrie
Forumember

Posts : 142
Reputation : 1
Language : English

Back to top Go down

Solved Re: Help with Deletion

Post by Derri on February 8th 2014, 2:35 pm

Hi,

When you restore a forum the password changes to that which you access the forum utilities with. Have you tried that password?


Forum Rules : : Forumotion Staff : : Appeal A Warning : : FAQ : : Tips & Tricks : : Forgotten Password/Login Issues
You need one post to send a PM
When your topic has been solved, ensure you mark the topic solved
Never post your email in public


Derri
Administrator
Administrator

Male Posts : 8385
Reputation : 576
Language : English & Basic French
Location : Scotland, United Kingdom

Back to top Go down

Solved Re: Help with Deletion

Post by Corrie on February 8th 2014, 2:58 pm

Sorted now, many thanks to you!

Corrie
Forumember

Posts : 142
Reputation : 1
Language : English

Back to top Go down

Solved Re: Help with Deletion

Post by Derri on February 8th 2014, 3:04 pm

Glad I could help Very Happy


Forum Rules : : Forumotion Staff : : Appeal A Warning : : FAQ : : Tips & Tricks : : Forgotten Password/Login Issues
You need one post to send a PM
When your topic has been solved, ensure you mark the topic solved
Never post your email in public


Derri
Administrator
Administrator

Male Posts : 8385
Reputation : 576
Language : English & Basic French
Location : Scotland, United Kingdom

Back to top Go down

Solved Re: Help with Deletion

Post by Corrie on February 8th 2014, 3:18 pm

I thought I was sorted !  When I click on the validation email to confirm deletion it takes me into the Admin Panel !!!!

Corrie
Forumember

Posts : 142
Reputation : 1
Language : English

Back to top Go down

Solved Re: Help with Deletion

Post by Derri on February 8th 2014, 3:23 pm

This is common,

What to do is. Go to delete your forum, type delete in capitals etc. Don't go off the page once you've hit the button

Then open a new tab.
Go to your email
Select the email and click the link.

This should allow you to delete your forum.


Forum Rules : : Forumotion Staff : : Appeal A Warning : : FAQ : : Tips & Tricks : : Forgotten Password/Login Issues
You need one post to send a PM
When your topic has been solved, ensure you mark the topic solved
Never post your email in public


Derri
Administrator
Administrator

Male Posts : 8385
Reputation : 576
Language : English & Basic French
Location : Scotland, United Kingdom

Back to top Go down

Solved Re: Help with Deletion

Post by Corrie on February 8th 2014, 3:24 pm

I have done this at least 5 times now and it still takes me to the admin panel when I click to validate deletion.

Corrie
Forumember

Posts : 142
Reputation : 1
Language : English

Back to top Go down

Solved Re: Help with Deletion

Post by Corrie on February 8th 2014, 3:28 pm

Can you tell me if its possible to change the "url" of the forum to another name?   If so, then I will gladly keep it and go back to working my forum when family illnesses allow me to.

Corrie
Forumember

Posts : 142
Reputation : 1
Language : English

Back to top Go down

Solved Re: Help with Deletion

Post by Derri on February 8th 2014, 3:31 pm

Yes you can change the address

ACP --> General --> Forum Address.

You can change it and also change the ending as well.


Forum Rules : : Forumotion Staff : : Appeal A Warning : : FAQ : : Tips & Tricks : : Forgotten Password/Login Issues
You need one post to send a PM
When your topic has been solved, ensure you mark the topic solved
Never post your email in public


Derri
Administrator
Administrator

Male Posts : 8385
Reputation : 576
Language : English & Basic French
Location : Scotland, United Kingdom

Back to top Go down

Solved Re: Help with Deletion

Post by Corrie on February 8th 2014, 3:36 pm

I've done that Derri but when I type into my browser the OLD name of my forum it takes me directly to the new url which I've entered into  ACP / /General / Forum address.  Why does that happen?

Corrie
Forumember

Posts : 142
Reputation : 1
Language : English

Back to top Go down

Solved Re: Help with Deletion

Post by Derri on February 8th 2014, 3:39 pm

Because for a time being I believe that the old address is still linked to the forum to allow members to visit the forum from the old address.

I don't know how long this lasts though. But if your new address is changed and you can access the forum with the new address then I wouldn't worry.


Forum Rules : : Forumotion Staff : : Appeal A Warning : : FAQ : : Tips & Tricks : : Forgotten Password/Login Issues
You need one post to send a PM
When your topic has been solved, ensure you mark the topic solved
Never post your email in public


Derri
Administrator
Administrator

Male Posts : 8385
Reputation : 576
Language : English & Basic French
Location : Scotland, United Kingdom

Back to top Go down

Solved Re: Help with Deletion

Post by Corrie on February 8th 2014, 3:44 pm

I understand, however, I wanted completely rid of the old name as I don't want a previous administrator to be able to see my new work.

Corrie
Forumember

Posts : 142
Reputation : 1
Language : English

Back to top Go down

Solved Re: Help with Deletion

Post by Derri on February 8th 2014, 3:46 pm

Just one quick question to rule out any issues.

You don't have a custom domain name do you?


Forum Rules : : Forumotion Staff : : Appeal A Warning : : FAQ : : Tips & Tricks : : Forgotten Password/Login Issues
You need one post to send a PM
When your topic has been solved, ensure you mark the topic solved
Never post your email in public


Derri
Administrator
Administrator

Male Posts : 8385
Reputation : 576
Language : English & Basic French
Location : Scotland, United Kingdom

Back to top Go down

Solved Re: Help with Deletion

Post by Corrie on February 8th 2014, 3:48 pm

No, definitely not

Corrie
Forumember

Posts : 142
Reputation : 1
Language : English

Back to top Go down

Solved Re: Help with Deletion

Post by Derri on February 8th 2014, 3:51 pm

Thanks,

Could you provide me either here or by PM your old address and your new address.

I'll report this to our pro admin and hopefully she'll be able to stop the redirection. I'm afraid though, it'll be Monday before you'll get a reply as our Pro Admin doesn't work weekends.


Forum Rules : : Forumotion Staff : : Appeal A Warning : : FAQ : : Tips & Tricks : : Forgotten Password/Login Issues
You need one post to send a PM
When your topic has been solved, ensure you mark the topic solved
Never post your email in public


Derri
Administrator
Administrator

Male Posts : 8385
Reputation : 576
Language : English & Basic French
Location : Scotland, United Kingdom

Back to top Go down

Solved Re: Help with Deletion

Post by Corrie on February 8th 2014, 3:55 pm

Thank you, I'll do a pm to you.

Corrie
Forumember

Posts : 142
Reputation : 1
Language : English

Back to top Go down

Solved Re: Help with Deletion

Post by Derri on February 8th 2014, 4:06 pm

Hello,

I have reported this to our pro admin and hopefully she'll be able to assist you. Again it won't be until Monday before you get a reply.

Regards
Derri


Forum Rules : : Forumotion Staff : : Appeal A Warning : : FAQ : : Tips & Tricks : : Forgotten Password/Login Issues
You need one post to send a PM
When your topic has been solved, ensure you mark the topic solved
Never post your email in public


Derri
Administrator
Administrator

Male Posts : 8385
Reputation : 576
Language : English & Basic French
Location : Scotland, United Kingdom

Back to top Go down

Solved Re: Help with Deletion

Post by SLGray on February 8th 2014, 6:55 pm

If you just changed the address then the old address will redirect for some time. It should not do it for a long time (maybe a day).


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
Administrator
Administrator

Male Posts : 36697
Reputation : 2445
Language : English
Location : United States

http://ztwds.forumotion.com/

Back to top Go down

Solved Re: Help with Deletion

Post by Derri on February 8th 2014, 6:59 pm

@SLGray wrote:If you just changed the address then the old address will redirect for some time.  It should not do it for a long time (maybe a day).

Actually SLG it does go on for awhile. I recently changed my regular domain name and then I typed my old one and I'm still redirecting so I think it varies.


Forum Rules : : Forumotion Staff : : Appeal A Warning : : FAQ : : Tips & Tricks : : Forgotten Password/Login Issues
You need one post to send a PM
When your topic has been solved, ensure you mark the topic solved
Never post your email in public


Derri
Administrator
Administrator

Male Posts : 8385
Reputation : 576
Language : English & Basic French
Location : Scotland, United Kingdom

Back to top Go down

Solved Re: Help with Deletion

Post by Corrie on February 8th 2014, 7:32 pm

I've received a confirmation email of the change from the Board but I will wait until Monday to see what they say about the auto-redirection.  Meantime I've put it into maintenance mode.   Thanks for help.

Corrie
Forumember

Posts : 142
Reputation : 1
Language : English

Back to top Go down

Solved Re: Help with Deletion

Post by Jophy on February 9th 2014, 6:26 am

Hello,

For the meantime, I suggest you to resync your forum, it may fix some bugs and hopefully remove the old to new address redirection:
http://help.forumotion.com/t50777-resynchronizing-your-forum

If that doesn't work, we can wait for the pro admin. Wink

Jophy
ForumGuru

Male Posts : 17924
Reputation : 835
Language : English
Location : Somewhere

Back to top Go down

Solved Re: Help with Deletion

Post by Corrie on February 9th 2014, 8:55 pm

Done that and its still the same.   Will wait until Monday when Pro Admin come back to me.  Thanks anyway.

Corrie
Forumember

Posts : 142
Reputation : 1
Language : English

Back to top Go down

Solved Re: Help with Deletion

Post by Corrie on February 10th 2014, 6:40 pm

I and friends who are trying are still being redirected.  The resync has'nt done anything at all.   Any ideas when it will be fixed?  Thanks

Corrie
Forumember

Posts : 142
Reputation : 1
Language : English

Back to top Go down

Solved Re: Help with Deletion

Post by Leviosa on February 11th 2014, 10:35 am

Hello

Even if you change your forum url, the old url will always work.
Actually, you have a forum with URL A, you change it into URL B, A will point to B except if your Forum URL becomes C. In that case, B point to C and not to A.

Am I clear?


No help without your forum url
No support via private message



Leviosa
Administrator
Administrator

Female Posts : 15587
Reputation : 1589
Language : French, English

http://help.forumotion.com

Back to top Go down

Solved Re: Help with Deletion

Post by Corrie on February 11th 2014, 2:28 pm

You are....strange that I was told it would take "maybe a day" for it to stop redirection.    So ... now my plan is to change it (only slightly) to "C", are you guaranteeing me that if someone types in url "A" it will not redirect to the new (slightly changed) url "C"??  Thanks for your help, I await in anticipation.

Corrie
Forumember

Posts : 142
Reputation : 1
Language : English

Back to top Go down

Solved Re: Help with Deletion

Post by Corrie on February 12th 2014, 6:54 pm

Can you give me a reply to the above question please (direct post above)?

Corrie
Forumember

Posts : 142
Reputation : 1
Language : English

Back to top Go down

Solved Re: Help with Deletion

Post by Derri on February 12th 2014, 7:51 pm

You should have a response tomorrow our Pro Admin was doing other work for FM and didn't manage to spend too much time answering questions today.


Forum Rules : : Forumotion Staff : : Appeal A Warning : : FAQ : : Tips & Tricks : : Forgotten Password/Login Issues
You need one post to send a PM
When your topic has been solved, ensure you mark the topic solved
Never post your email in public


Derri
Administrator
Administrator

Male Posts : 8385
Reputation : 576
Language : English & Basic French
Location : Scotland, United Kingdom

Back to top Go down

Solved Re: Help with Deletion

Post by Corrie on February 12th 2014, 11:30 pm

Thanks!

Corrie
Forumember

Posts : 142
Reputation : 1
Language : English

Back to top Go down

Solved Re: Help with Deletion

Post by Leviosa on February 13th 2014, 10:25 am

@Corrie wrote:You are....strange that I was told it would take "maybe a day" for it to stop redirection.    So ... now my plan is to change it (only slightly) to "C", are you guaranteeing me that if someone types in url "A" it will not redirect to the new (slightly changed) url "C"??  Thanks for your help, I await in anticipation.

Infact Smile


No help without your forum url
No support via private message



Leviosa
Administrator
Administrator

Female Posts : 15587
Reputation : 1589
Language : French, English

http://help.forumotion.com

Back to top Go down

Solved Re: Help with Deletion

Post by Corrie on February 14th 2014, 9:18 pm

I have done as you suggested as above and now the forum is in name "C" (see your post above).

It takes me to the new name but I have the FIRST (now deleted name) name in my browser, if I have it, then so will everyone else.  Will you please sort this out.   What is the point of being able to change the forum name when the old name appears in the browser.  I have followed your instructions and now its had 2 name changes but the old name still persists!

Corrie
Forumember

Posts : 142
Reputation : 1
Language : English

Back to top Go down

Page 1 of 2 1, 2  Next

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum