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Re-Add the "Solved" Topic Icon

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Re-Add the "Solved" Topic icon on all sections of the Support Forum ?

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Total Votes : 4

Solved Re-Add the "Solved" Topic Icon

Post by Darkel on February 9th 2014, 1:29 pm

Hi,

This is my first time to suggest on the support forum, I don't know if everybody notice that the "Solved" Topic icon is missing on all sections of the support forum. Because it would be easier to the support staff to identify that a member's problem has been solved by putting the solved icon in their topic by the member itself.

A screenshot of no "Solved" Topic icon:


Also it's on the rules that:


It would be confusing for the members that they're problems are solved but on the rules said to mark it which they can't. Please vote yes to fix/support this problem. Thank you very much ! Wink

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Solved Re: Re-Add the "Solved" Topic Icon

Post by SLGray on February 9th 2014, 7:58 pm

Try using a different browser to see if the icons are there.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Solved Re: Re-Add the "Solved" Topic Icon

Post by -MiSHmaSH- on February 9th 2014, 8:02 pm

I can't see them too. I think when help forum started to use new skin it was on title text so it was removed. Now it is in right position but administrators forgot to put it back for members.

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Solved Re: Re-Add the "Solved" Topic Icon

Post by Kite Trojan on February 9th 2014, 8:07 pm

I only see them in PMs.

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Solved Re: Re-Add the "Solved" Topic Icon

Post by Base on February 9th 2014, 9:20 pm

This is weird. I will direct this to the attention of our pro admin, thanks.

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Solved Re: Re-Add the "Solved" Topic Icon

Post by Darkel on February 10th 2014, 4:08 am

@SLGray wrote:Try using a different browser to see if the icons are there.

I tried every browser i have Google Chrome, Firefox, IE, and Safari. Still nothing i think the problem is on the board permission.

@Base wrote:This is weird. I will direct this to the attention of our pro admin, thanks.

Thanks! for the support Base Very good

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Solved Re: Re-Add the "Solved" Topic Icon

Post by Derri on February 10th 2014, 8:46 am

@SLGray wrote:Try using a different browser to see if the icons are there.

We staff will seem them in the sections we moderate.

I think it could possibly be the permissions have been changed as I can't see them in the support forum, but I can in the review section.


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Solved Re: Re-Add the "Solved" Topic Icon

Post by Darkel on February 11th 2014, 6:07 am

Bump. Come on guys vote now! Very Happy

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Solved Re: Re-Add the "Solved" Topic Icon

Post by SLGray on February 11th 2014, 6:46 am

It has been reported in the staff area. We are waiting to hear from Buttercup.


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Solved Re: Re-Add the "Solved" Topic Icon

Post by Darkel on February 11th 2014, 9:10 am

@SLGray wrote:It has been reported in the staff area. We are waiting to hear from Buttercup.

Ah finally, all we have to do now is wait. Smile Thanks for all who have supported this issue thumright

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Solved Re: Re-Add the "Solved" Topic Icon

Post by Darkel on February 12th 2014, 12:44 pm

Just wanted to update that this suggestion it's already completed. Thanks for that fast action and to all who supported this suggestion ! Wink

The "Solved" Topic Icon is back !

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Solved Re: Re-Add the "Solved" Topic Icon

Post by Jophy on February 12th 2014, 1:07 pm

Thanks for reporting this.

We'll consider this solved now.

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