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Didnt renew domain name

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Solved Didnt renew domain name

Post by JJJALL1 on February 9th 2014, 9:20 pm

I had a domain name that I purchased through forum motion using credit but it ran out 3 weeks ago, I urgently need to get it back. can you let me know what I can do

thanks

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Solved Re: Didnt renew domain name

Post by SLGray on February 9th 2014, 9:23 pm

Try to purchase the same domain name again.


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Solved Re: Didnt renew domain name

Post by JJJALL1 on February 9th 2014, 9:36 pm

Its saying its taken but surely I still own it, I havent had a renewal message?
Can somebody help me to renew it please

its www.carplakesforum.com

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Solved Re: Didnt renew domain name

Post by SLGray on February 9th 2014, 10:18 pm

So it expired three weeks ago? Did you buy it through Forumotion?


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Solved Re: Didnt renew domain name

Post by JJJALL1 on February 9th 2014, 10:22 pm

Yes I purchased it through forum motion and renewed it here a year ago

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Solved Re: Didnt renew domain name

Post by JMQ on February 10th 2014, 5:47 am

same issue here. is it a case of tough luck?

I had no idea it expired and has gone past a cut off, but don't these things normally have a 30 day period?

Need to know if i can retain my domain (bought through you guys) or close the forum down. I would like to keep my domain it ran out on the25 Jan 2013. what are my options.
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Solved Re: Didnt renew domain name

Post by SLGray on February 10th 2014, 9:53 am

@JMQ wrote:same issue here. is it a case of tough luck?

I had no idea it expired and has gone past a cut off, but don't these things normally have a 30 day period?

Need to know if i can retain my domain (bought through you guys) or close the forum down. I would like to keep my domain it ran out on the25 Jan 2013. what are my options.
I believe you would be out of luck (over a month has passed). You can try to purchase the same domain name, but I believe it might be unavailable. Forumotion can not guarantee a domain name, unless you book it before your domain name expires.


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Solved Re: Didnt renew domain name

Post by Shadow on February 10th 2014, 11:41 am

@JMQ wrote:same issue here. is it a case of tough luck?

I had no idea it expired and has gone past a cut off, but don't these things normally have a 30 day period?

Need to know if i can retain my domain (bought through you guys) or close the forum down. I would like to keep my domain it ran out on the25 Jan 2013. what are my options.

Hello

Could you post your original url please?

Thanks


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Solved Re: Didnt renew domain name

Post by JJJALL1 on February 10th 2014, 7:45 pm


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Solved Re: Didnt renew domain name

Post by SLGray on February 10th 2014, 9:56 pm

It is the address that was created when you created the forum


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Solved Re: Didnt renew domain name

Post by Shadow on February 11th 2014, 11:34 am


Hello

I have sent a request to our technicians.
I will let you know as soon as I get their feedback

Thanks

Edit: The problem is now solved. You should be able to renew your domaine name through administrative panel Very Happy


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Solved Re: Didnt renew domain name

Post by JJJALL1 on February 11th 2014, 9:34 pm

Great, many thanks for all your help!:wouhou:

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Solved Re: Didnt renew domain name

Post by JJJALL1 on February 12th 2014, 12:19 pm

Something weird has happened, it as working last night now domain name has vanished and when I try and enter it again it says

The supplied domain name is not well configured
Your CNAME must redirect to : carplakes.clictopics.com

I cannot access CNAME ?

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Solved Re: Didnt renew domain name

Post by Shadow on February 12th 2014, 2:05 pm

Your order for the domain name carplakesforum.com is in process.
It takes sometimes 72h

Thanks for your patience

Smile


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