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Posting Problems

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Solved Posting Problems

Post by richard liggins on February 12th 2014, 6:40 pm

I have had messages from my members saying that they have postage seen it posted but then it disappears then reappears in some cases

Does anyone else having these problems at the moment!

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Solved Re: Posting Problems

Post by Derri on February 12th 2014, 7:55 pm

Do you mean new posts disappearing? Or do you mean a forum has displayed that it has a new unread post but when you go into that forum it's no longer there.


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Solved Re: Posting Problems

Post by richard liggins on February 12th 2014, 8:20 pm

@Derri wrote:Do you mean new posts disappearing? Or do you mean a forum has displayed that it has a new unread post but when you go into that forum it's no longer there.

new posts disappearing after posted but came back then disappeared again

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Solved Re: Posting Problems

Post by Derri on February 12th 2014, 8:30 pm

Hi,

Since this seems like a database issue or something along those lines I've notified our pro admin Buttercup who has direct connections with the technicians. So when she sees the report on Thursday she'll hopefully be able to assist you with this issue.

Thanks
Derri


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Solved Re: Posting Problems

Post by richard liggins on February 12th 2014, 8:39 pm

Thank you Derri for answering my question very much appreciated

Richie

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Solved Re: Posting Problems

Post by Jophy on February 13th 2014, 7:54 am

Hello,

Please post a link to your forum for the technicians to check.

Thanks.

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Solved Re: Posting Problems

Post by richard liggins on February 13th 2014, 10:58 am

@Jophy wrote:Hello,

Please post a link to your forum for the technicians to check.

Thanks.
http://www.d-doldcomrades.net/

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Solved Re: Posting Problems

Post by Leviosa on February 13th 2014, 11:30 am

@richard liggins wrote:
@Jophy wrote:Hello,

Please post a link to your forum for the technicians to check.

Thanks.
http://www.d-doldcomrades.net/

hello

Do you still have the problem?

Could you please tell me if it is happening for all members or just some of them? If it is, could you give their usernames?
Could you please give the link of a topic?

Thanks

EDIT: This problem has been repoted to our technicians. I will let you know as soon as possible.


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Solved Re: Posting Problems

Post by richard liggins on February 13th 2014, 12:02 pm

Hi Butterup

It has happened to me but not in my admin account and one other the names I will message you in

Thanks for your help
Richie

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Solved Re: Posting Problems

Post by Leviosa on February 13th 2014, 12:26 pm

Hi Richie

Our techncians confirm, we had a little server problem yesterday night. You should have recovered most of your data. If it is not the cause, they advise to resynchronize your forum through your admin panel.

Thanks for your understanding


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Solved Re: Posting Problems

Post by richard liggins on February 13th 2014, 2:11 pm

Buttercup wrote:Hi Richie

Our techncians confirm, we had a little server problem yesterday night. You should have recovered most of your data. If it is not the cause, they advise to resynchronize your forum through your admin panel.

Thanks for your understanding

Hi Buttercup

Thank you for taking the time to find out what has gone on and reply to me..

I have had no more comments of post lost so hopefully that was the cause

Many Thanks
Richie

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Solved Re: Posting Problems

Post by Leviosa on February 13th 2014, 2:19 pm

Your welcome :rose:


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Solved Re: Posting Problems

Post by Jophy on February 15th 2014, 5:25 am

For resynchronizing:
http://help.forumotion.com/t50777-resynchronizing-your-forum

Please let us know if your problem is completely solved. Thanks.

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Solved Re: Posting Problems

Post by richard liggins on February 17th 2014, 5:07 pm

Hi Jophy

Yes I have resynchronized the forum and all seems fine

Thanks for all your support and issue is now solved

Richie

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Solved Re: Posting Problems

Post by SLGray on February 17th 2014, 7:55 pm

Problem solved & topic archived.


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