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Sender name changed?

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Solved Sender name changed?

Post by Caroline February 19th 2014, 3:35 pm

Hello,

Since yesterday the senders name in e-mails is changed:

If I receive a PM normally I get a notice in my e-mail with the name of the forum, but now it says the name of the
person who send the PM.

Do more people have this problem? I get complains from members because there e-mail filter doesn't work for the personal names.

Thank you,

Caroline
www.pspdreamland.actieforum.com
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Solved Re: Sender name changed?

Post by Kaya February 19th 2014, 10:13 pm

Hello, the question is good to explain! You can supply me via one capture of your screen your e-mail and your deprived message (only the name or entirely if wish it to you) please
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Solved Re: Sender name changed?

Post by Caroline February 19th 2014, 10:26 pm

Here a printscreen of my mailbox (so not on the board, but e-mail):

Sender name changed? PS-mail

First line (marked) blue says 'er is een nieuwe privébericht' (what means 'you have a new private message').
Normally the sender was the name of my forum, so 'PSP Dreamland', but now it says the name of the person who send me a private message (in this case 'Silvia') instead of the name of my forum.

As you can see in the second line, I get a message from the post from you, sender 'The Forum of the forums' so that is correct the name of the forum/board. 

It has suddenly changed, because before the sender of notifications on my board was always 'PSP Dreamland' and now it says the name of the person who send a PM instead of the name of the board.


Hope you understand.

Kind regards
Caroline
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Solved Re: Sender name changed?

Post by Kaya February 19th 2014, 10:40 pm

Hello, no problem I understand totally your answer. Yes, indeed it also makes him to me on my forum of test! I am going to inquire for this problem. I inform you as soon as possible. Good evening.
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Solved Re: Sender name changed?

Post by Caroline February 19th 2014, 10:53 pm

Thank you very much!

Wishing you also a good evening.

Caroline
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Solved Re: Sender name changed?

Post by SLGray February 20th 2014, 6:07 am

This has been asked in the staff area, too.

Edit:  Yes, it has been changed.  The username will appear instead of the name of the forum.


Sender name changed? Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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Solved Re: Sender name changed?

Post by Caroline February 21st 2014, 10:42 am

Thank you for your answer!

Kind regards
Caroline
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Solved Re: Sender name changed?

Post by SLGray February 21st 2014, 10:43 am

You're welcome.

Problem solved & topic archived.


Sender name changed? Slgray10

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Never post your email in public.
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