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My forum is not available

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Solved My forum is not available

Post by ____Kenshiro____ on February 18th 2014, 6:14 am

My page kenwu.forumotion.com has just vanished or I can't get to it...can i get some help figuring what's going on?

It says it doesn't exist for no reason. I haven't been contacted for anything either.

____Kenshiro____
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http://kenwu.forumotion.com

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Solved Re: My forum is not available

Post by Jophy on February 18th 2014, 6:19 am

Hello,

Our system is showing that the forum was deleted, when was the last time you accessed the forum?

Jophy
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Solved Re: My forum is not available

Post by ____Kenshiro____ on February 18th 2014, 6:22 am

We had it yesterday...for some reason it isn't there today...we most certainly did not delete it. I had it on screen until about 9 am on feb17th then i just closed the window. I wake up and poof it's gone. It's funny as i use a password generated by the forums.

____Kenshiro____
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http://kenwu.forumotion.com

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Solved Re: My forum is not available

Post by Jophy on February 18th 2014, 6:24 am

Are you the founder of the forum? Only the founder of the forum can delete it.

Jophy
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Solved Re: My forum is not available

Post by ____Kenshiro____ on February 18th 2014, 6:25 am

@Jophy wrote:Are you the founder of the forum? Only the founder of the forum can delete it.

I am...and i most certainly did not do any such thing. Can I get it back?

____Kenshiro____
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http://kenwu.forumotion.com

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Solved Re: My forum is not available

Post by Jophy on February 18th 2014, 6:32 am

Log in to utilities:
http://www.forumotion.com/en/utils/

And perform a restoration for your forum to a certain date, here's the guide:
http://help.forumotion.com/t64905-how-does-a-backup-work

Jophy
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Solved Re: My forum is not available

Post by ____Kenshiro____ on February 18th 2014, 6:38 am

Here is the problem. I changed my password through the system two days ago. It wasn't the password used at creation. I can't remember that password.

____Kenshiro____
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http://kenwu.forumotion.com

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Solved Re: My forum is not available

Post by Jophy on February 18th 2014, 6:41 am

Send a new request of password to me with the following info:
Code:
Forum Link:
Creation e-mail:

I will send you a new password once confirmed that you're the founder. Wink

Jophy
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Solved Re: My forum is not available

Post by ____Kenshiro____ on February 18th 2014, 6:42 am

How do i send you a password request?

____Kenshiro____
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http://kenwu.forumotion.com

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Solved Re: My forum is not available

Post by Jophy on February 18th 2014, 6:48 am

I received your request, however, I noticed that I'm not able to send new passwords to deleted forums, I will, however, send the request to the administrator. Please wait patiently until our administrator comes to work. Thanks.

Jophy
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Solved Re: My forum is not available

Post by ____Kenshiro____ on February 18th 2014, 6:50 am

Ok I will wait...thank you for your help. I still don't understand how it got deleted in the first place but if I can get it back the way it was all is good. Thanks J.

____Kenshiro____
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http://kenwu.forumotion.com

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Solved Re: My forum is not available

Post by Jophy on February 18th 2014, 8:32 am

Hello,

Just to inform you that your request was now sent. Our admin will be online shortly. Wink

Jophy
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Solved Re: My forum is not available

Post by SLGray on February 18th 2014, 9:20 am

Did you check to see if you received any emails about the deletion of the forum?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Solved Re: My forum is not available

Post by Leviosa on February 18th 2014, 10:41 am

Hello

A private message has been sent. I lock the topic

Thanks


No help without your forum url
No support via private message



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