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Sender name changed?

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Solved Sender name changed?

Post by Caroline on Wed Feb 19 2014, 16:35

Hello,

Since yesterday the senders name in e-mails is changed:

If I receive a PM normally I get a notice in my e-mail with the name of the forum, but now it says the name of the
person who send the PM.

Do more people have this problem? I get complains from members because there e-mail filter doesn't work for the personal names.

Thank you,

Caroline
www.pspdreamland.actieforum.com

Caroline
Forumember

Female Posts : 71
Reputation : 3
Language : Dutch

http://pspdreamland.actieforum.com/

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Solved Re: Sender name changed?

Post by Kaya on Wed Feb 19 2014, 23:13

Hello, the question is good to explain! You can supply me via one capture of your screen your e-mail and your deprived message (only the name or entirely if wish it to you) please

Kaya
Forumember

Male Posts : 52
Reputation : 5
Language : French & English & Czech
Location : French

http://kaya.forumotion.com/

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Solved Re: Sender name changed?

Post by Caroline on Wed Feb 19 2014, 23:26

Here a printscreen of my mailbox (so not on the board, but e-mail):



First line (marked) blue says 'er is een nieuwe privébericht' (what means 'you have a new private message').
Normally the sender was the name of my forum, so 'PSP Dreamland', but now it says the name of the person who send me a private message (in this case 'Silvia') instead of the name of my forum.

As you can see in the second line, I get a message from the post from you, sender 'The Forum of the forums' so that is correct the name of the forum/board. 

It has suddenly changed, because before the sender of notifications on my board was always 'PSP Dreamland' and now it says the name of the person who send a PM instead of the name of the board.


Hope you understand.

Kind regards
Caroline

Caroline
Forumember

Female Posts : 71
Reputation : 3
Language : Dutch

http://pspdreamland.actieforum.com/

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Solved Re: Sender name changed?

Post by Kaya on Wed Feb 19 2014, 23:40

Hello, no problem I understand totally your answer. Yes, indeed it also makes him to me on my forum of test! I am going to inquire for this problem. I inform you as soon as possible. Good evening.

Kaya
Forumember

Male Posts : 52
Reputation : 5
Language : French & English & Czech
Location : French

http://kaya.forumotion.com/

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Solved Re: Sender name changed?

Post by Caroline on Wed Feb 19 2014, 23:53

Thank you very much!

Wishing you also a good evening.

Caroline

Caroline
Forumember

Female Posts : 71
Reputation : 3
Language : Dutch

http://pspdreamland.actieforum.com/

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Solved Re: Sender name changed?

Post by SLGray on Thu Feb 20 2014, 07:07

This has been asked in the staff area, too.

Edit:  Yes, it has been changed.  The username will appear instead of the name of the forum.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
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Solved Re: Sender name changed?

Post by Caroline on Fri Feb 21 2014, 11:42

Thank you for your answer!

Kind regards
Caroline

Caroline
Forumember

Female Posts : 71
Reputation : 3
Language : Dutch

http://pspdreamland.actieforum.com/

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Solved Re: Sender name changed?

Post by SLGray on Fri Feb 21 2014, 11:43

You're welcome.

Problem solved & topic archived.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
Administrator
Administrator

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Language : English
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http://fmthemes.forumotion.com/

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