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MAC user can't download images to post.

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MAC user can't download images to post.

Post by Castellana on February 27th 2014, 6:36 am

One of my members says he can't download a pic using the usual method.
He wrote:
Picture downloads -- have tried a couple of things -- I am running MAC OSX so the download would not work.

I never get the browse button.

Another member said he can't install images using his ipad.

Is this a typical problem between forumotion and Apple products?

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Re: MAC user can't download images to post.

Post by SLGray on February 27th 2014, 10:35 am

Is it similar to this - http://help.forumotion.com/t130550-738-750-i-cannot-upload-avatar-via-my-profile-image-via-the-gallary ?

Since this is not related to logging onto your forum, I will move it to the correct section.


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Re: MAC user can't download images to post.

Post by Castellana on February 27th 2014, 2:05 pm

Thanks, SL Gray. Smilei wasn't sure about what section to use.

No, it's not the same thing, I don't think . My user was able to upload an avatar.

His problem is that he can't upload a photo to his post, using the "Host it" option in the post box. We have a tutorial for how to do it on our forum. He followed it and did not get the "Browse" button - he said.

At first I thought he had not followed the directions the right way, but then an experienced user backed him up with the comment about the ipad.

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Re: MAC user can't download images to post.

Post by Leviosa on February 27th 2014, 3:54 pm

Hello

Are you talking about this forum? http://cvas.forumotion.com/portal

There is only one user having the problem or many? The problem is only for Ipad?

Thanks


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Re: MAC user can't download images to post.

Post by Sir. Mayo on February 27th 2014, 4:04 pm

So you have a test account that i ( mac user) could test to see if its a mac issue?

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Re: MAC user can't download images to post.

Post by Castellana on February 27th 2014, 5:17 pm

Yes, Buttercup, that is the forum. Only one user has reported this problem with his MAC OSX.

One other user mentioned that he had the same problem with his ipad. It's not an issue for him, though, becuase he can post photos using another computer with Windows.

@Sir Mayo - what is a test account and how do I send it to you?

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Re: MAC user can't download images to post.

Post by Sir. Mayo on February 27th 2014, 7:01 pm

you could just make a user and send me the username and password but il lgo a head and make one

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Re: MAC user can't download images to post.

Post by Castellana on March 5th 2014, 5:49 pm

So it's been a few days and now the same user cannot log in to the forum.

Is this a new problem and should I open a new thread?

Thanks!

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