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Unapproved user on my forum

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In progress Unapproved user on my forum

Post by taraw February 28th 2014, 3:06 pm

I've searched the forum and found the answers to my immediate problem but am unable to PM the powers that be until I make two posts. I apologize for taking up your time. 

This morning I received an email that a new user has been approved to post to my forum. I never approved said user. We're a small board of real life friends and I haven't had to use the admin account since the board originated about 5 years ago, so I don't remember the account information in order to delete said user. We have loads of private information on our board and are anxious to have this user removed from our board. 

I even had to create a new account to post on here because for some reason my actual login won't work. 

Other than regaining access to admin account in order to delete the user is there any other way to have this user removed ASAP?
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taraw
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In progress Re: Unapproved user on my forum

Post by taraw February 28th 2014, 3:08 pm

Thank you again for your time.
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taraw
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In progress Re: Unapproved user on my forum

Post by Ange Tuteur February 28th 2014, 3:13 pm

Hello taraw,

You must have a minimum of 2 posts before you can send a PM.

Please see this topic if you haven't : https://help.forumotion.com/t127211-password-problems-lost-your-founder-s-password
Ange Tuteur
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In progress Re: Unapproved user on my forum

Post by taraw February 28th 2014, 3:15 pm

Thank you for your response. As I stated in my OP I found the answer to my problem but couldn't PM until I made two posts. Sorry to waste your time, but I had to get in my two posts. (My initial account, that has more than two posts has been deactivated for some reason or another.) 

I can now PM the powers that be for the help I needed. 

Again, sorry for wasting your time.
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taraw
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