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members can not change there password

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In progress members can not change there password

Post by george20 on March 1st 2014, 3:21 pm

when they try they get this message  (there is no option for them to put there old password)

"
The current password you supplied does not match the one stored in the database."


my forum is http://hutchs.forumotion.com/



if I go into there profile I can change it as I am the admin

george20
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In progress Re: members can not change there password

Post by SLGray on March 1st 2014, 7:34 pm

So when a member wants to change their passwords, there is no box for the new password?

On the page to change your password, there should be three boxes:

Current password: *

New password: *

Confirm password: *


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In progress Re: members can not change there password

Post by george20 on March 1st 2014, 7:54 pm

All we have is 

New password.

Confirm password.


There is no option for "current password"

george20
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In progress Re: members can not change there password

Post by SLGray on March 1st 2014, 7:58 pm

Could you send me a test account by pm?


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In progress Re: members can not change there password

Post by george20 on March 1st 2014, 8:26 pm

@SLGray wrote:Could you send me a test account by pm?
yes  , done !    and thankyou




so SLGray has logged in to my forum and has found the same thing ( he could not change the pass word) and then wanted access to my admin section , I was not prepared to to do that , so now what ?

george20
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Location : Leicestershire

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